Business Details
38 Years
experience
Emergency
services
Your Trusted Partner for IT Support & Cybersecurity Solutions
Established in 1988, MCS Group has been at the forefront of IT and telecommunications services for over 35 years. As an Accredited Microsoft Solutions Partner, we specialise in managed IT support, cybersecurity, and communications solutions tailored to businesses across diverse sectors. Our team of fully qualified technicians provides proactive monitoring and rapid response services, ensuring minimal downtime and maximum security. With a reputation built on trust and honesty, we deliver cost-effective, all-inclusive solutions that empower businesses to focus on growth. Our permanent helpdesk and local presence across the North West enable swift support, while continuous investment in cutting-edge technology ensures we remain industry leaders.We prioritise long-term client relationships, offering bespoke strategies that align with individual business needs. Recognised through awards such as the MSP 501, our commitment to excellence is reflected in our 5-star service ethos. By managing IT infrastructure comprehensively, we alleviate technological burdens, allowing clients to concentrate on core operations. Our expertise spans Microsoft 365 migration, cloud computing, disaster recovery, and advanced cybersecurity measures. With decades of experience and a team-driven approach, MCS Group remains dedicated to delivering innovative, reliable IT and telecom solutions.
Services
Managed IT Support
Cyber Security
Telephone Systems
Microsoft 365
Business Mobiles
Cloud Computing
Disaster Recovery
IT Security
Remote Support
Telephone & VoIP
Details
- Year established: 1988
Highlights and features
- Over 35 years of experience in IT & telecom
- Award-winning service excellence
- Proactive monitoring to prevent issues
- Cost-effective all-inclusive solutions
- Local presence with rapid response times
Associations and certifications
- Microsoft Solutions Partner
What people say
Award-winning service
Proactive monitoring
Expert technical team
Cost-effective solutions
Rapid response times
Services
Managed IT Support
Our managed IT support ensures seamless operations through 24/7 monitoring and rapid issue resolution. We handle day-to-day IT challenges and large-scale projects, minimising downtime. Businesses benefit from tailored strategies and expert technicians dedicated to maintaining optimal system performance.
Cyber Security
Comprehensive cybersecurity solutions safeguard against hackers, malware, and data breaches. We implement advanced threat detection and response systems. Clients receive ongoing protection and peace of mind, knowing their digital assets are secure with industry-leading practices.
Microsoft 365
Microsoft 365 migration and management enable flexible, scalable productivity tools. We provide seamless integration of email, collaboration platforms, and cloud storage. Businesses gain access to real-time communication and data backup solutions tailored to modern workflows.
Telephone Systems
We design and install advanced telephone and VoIP systems for reliable business communication. Our solutions include cloud-based calling and unified communications. Enhanced connectivity ensures efficient internal and external interactions, supporting business growth and customer engagement.
Disaster Recovery
Robust disaster recovery plans protect critical data with automated backups and rapid restoration. We ensure business continuity during outages or cyber incidents. Clients benefit from customised strategies that minimise data loss and downtime, maintaining operational resilience.
People
Steve Marsden
Managing Director
Founder of MCS Group in 1988, Steve Marsden has driven the company's evolution into a leading IT and telecom provider. His leadership focuses on innovation, client trust, and long-term partnerships, ensuring the company adapts to technological advancements while maintaining a customer-first ethos.
Paul Leto
CEO
As CEO, Paul Leto oversees strategic growth and operational excellence at MCS Group. With extensive industry experience, he champions proactive IT management and client-centric solutions, reinforcing the company's commitment to delivering cutting-edge services and exceptional support.
Duncan Idaho
Technical Consultant
Duncan Idaho provides expert technical consultancy, specialising in IT infrastructure and cybersecurity. His problem-solving approach ensures clients receive tailored solutions that align with business objectives, combining technical proficiency with a deep understanding of industry challenges.
Beatrix Steiner
Technical Consultant
Beatrix Steiner delivers innovative telecom and IT solutions, focusing on system integration and network optimisation. Her client-focused methodology ensures businesses achieve efficient, scalable operations through reliable technology deployment and ongoing support.
Gurney Halleck
Technical Consultant
Gurney Halleck specialises in cloud services and Microsoft 365 implementations. He ensures seamless digital transformation for clients, offering expertise in collaboration tools and data management. His work supports businesses in achieving agility and productivity through modern IT ecosystems.
Questions
What IT services does MCS Group offer?
We provide managed IT support, cybersecurity, Microsoft 365 solutions, telephone systems, cloud computing, and disaster recovery services tailored to business needs.
How does MCS Group ensure cybersecurity?
We deploy advanced threat detection, proactive monitoring, and custom security protocols to protect against breaches, ensuring compliance and data integrity for clients.
Do you offer emergency IT support?
Yes, our permanently manned helpdesk provides rapid response for urgent IT issues, minimising downtime and resolving critical problems swiftly.
Can MCS Group support businesses outside the North West?
While based in the North West, we serve clients across the UK and further afield with scalable IT and telecom solutions.
What sets MCS Group apart from competitors?
Over 35 years of experience, proactive service, local presence, and a client-first approach ensure bespoke, reliable technology solutions that drive business growth.
