Drive with confidence, knowing your vehicle is safe and roadworthy.
At Redfern Travel, we are committed to providing our customers with a comprehensive range of services that cater to all their motoring needs. With a team of experienced professionals and a state-of-the-art facility, we strive to deliver exceptional quality and customer satisfaction. Our commitment to excellence is reflected in our rigorous testing procedures, which ensure that your vehicle meets the highest safety standards.
Our Services
Our MOT testing services are designed to provide a thorough examination of your vehicle's safety features and performance. Our expert technicians use the latest equipment and techniques to identify any potential issues, and provide you with a detailed report of our findings. We understand the importance of road safety, and our tests are designed to ensure that your vehicle meets the required standards.
During an MOT test, we inspect a wide range of components, including lighting equipment, suspension, steering, brakes, and tyres. We also check for any signs of wear and tear, and provide recommendations for repairs or maintenance where necessary. Our team is dedicated to delivering a prompt and efficient service, and we strive to minimize any disruption to your daily routine.
Our Commitment to Privacy
At Redfern Travel, we take your privacy seriously. We are committed to protecting your personal information and ensuring that it is used only for legitimate business purposes. We never sell, rent, or share your personal information with third parties, and we use robust security measures to safeguard your data. You can rest assured that your personal information is in safe hands with us.
Our Expertise
With years of experience in the motoring industry, our team of experts has the knowledge and skills to provide you with a comprehensive range of services. From MOT testing to repairs and maintenance, we have the expertise to get your vehicle back on the road. Our commitment to quality and customer satisfaction is reflected in our rigorous testing procedures and our dedication to delivering exceptional service.
Service Issues and Disappointments
Some customers have reported unpleasant experiences with the company. Lynn Smith was left stranded in Cambridge after the driver, Johnson, failed to wait for her and her husband, despite their efforts to communicate. They were left to find their own way back, which took three hours. Another customer, Irena Faterina, was frustrated with the constant calls and texts regarding an MOT appointment, which finally took place two months earlier than expected. She felt harassed and overcharged.
Unpleasant Coaches and Drivers
Kevin Spier was appalled by the dirty state of the coach he was on, with rubbish, food bits, and stains covering the seats. Peter Bostock was not happy with the treatment he received during an MOT appointment, where the mechanic was aggressive and called them liars.
Positive Experiences
On the other hand, many customers have had positive experiences with the company. Lynne Ashley praised the friendly and funny driver, Tony, who took her band to a national mining museum. Theresa Read and Robert Abrahall both mentioned friendly and efficient staff. Lejand enjoyed an excellent service for their MOT. Chloe Harriet and Peter Kay praised their drivers, Jimmy and the MOT team, respectively.
Additional Feedback
Some customers have provided additional feedback on specific services. Matt Ayres appreciated the classic buses on display. Tim Moreton noted the long opening hours and convenient location for an MOT on a car. Dave praised the helpful mechanics who provided tips on vehicle maintenance.
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