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A Commitment to Excellence in Coach Hire and Tours
Concierge Coach Travel is a well-established coach hire company based in Huddersfield, West Yorkshire. Founded on a vision of offering exceptional customer service and memorable travel experiences, we have over 20 years of experience catering to various occasions across the UK and Europe.
Our Vision and Values
Our company thrives on providing first-class coach travel experiences. We pay meticulous attention to detail and prioritize personalized service to ensure every journey is seamless, enjoyable, and tailored to your specific needs.
Experience and Expertise
Owned by Wayne Fatherley, who boasts over 30 years of experience in the coach travel industry, Concierge Coach Travel operates with a deep understanding of the sector. We specialize in:
- Coach Hire: Providing high-quality coaches for a variety of occasions, including corporate events, school trips, sporting events, and private excursions.
- Coach Tours: Curated tours for individuals and groups to explore diverse destinations across the UK and Europe.
- Emergency Callouts: Assisting other coach companies with mechanical issues or passenger recovery situations.
Exceptional Service and Attention to Detail
Our team is dedicated to delivering exceptional customer experiences. We offer:
- Uniformed and experienced drivers committed to providing exceptional service
- Modern, well-maintained coaches equipped with toilets, seat-back tables, and air conditioning
- Personalized itinerary planning and consultation
- Attention to every detail, ensuring a seamless and enjoyable journey
Wide-ranging Services and Expertise
Beyond standard coach hire, we offer:
- Airport transfers
- Day trips and excursions
- Corporate event transportation
- School educational tours
- Coach tours for various groups, including U3A and Probus clubs
- Emergency callouts and assistance for other coach companies
Get in Touch
Contact Concierge Coach Travel today to discuss your travel needs and discover the unforgettable travel experiences we can help you plan.
Poor Experience with Coach Company
Many reviewers have expressed their disappointment with the coach company, citing various issues that marred their experience. Arrival Delays were a common problem, with drivers often showing up late, adding to the stress and anxiety of the passengers.
Unhygienic Conditions were another major concern. Reviewers reported wet and dirty seats, as well as unsightly messes on board. The cleanliness of the vehicles was consistently subpar, leaving a lasting impression on those who traveled with the company.
Unprofessional Drivers were also a source of frustration. Some drivers were reported to be unhelpful and unapologetic when issues arose. In one instance, a driver laughed off a passenger's complaint about a wet seat, rather than offering a sincere apology or solution.
Financial Troubles were also hinted at, with one reviewer stating that the company had no money to buy petrol, leading the driver to use his own funds to cover the expense. This lack of financial stability added to the overall impression of disorganization and incompetence.
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