Together, we achieve more
Pentagon Security Force is a distinguished security company based in Stoke-on-Trent, providing a wide range of security services across the West Midlands region and beyond. With a strong commitment to delivering top-notch customer service, we are dedicated to offering bespoke security solutions tailored to meet our clients' unique needs. Our team of fully trained SIA security personnel includes Static Guarding specialists, Door Supervisors, Close Protection officers, and CCTV installation experts.
At Pentagon Security Force, we pride ourselves on our capacity to adapt to various situations, ensuring the complete safety of our clients, their properties, and assets. As a reputable security firm, we have extensive experience providing security services for both small-scale and large-scale events, offering superior management services and impeccable crowd control. We guarantee the highest standards in the security industry, enabling us to beat any like quote.
Our Services
1. Door Supervisor: Our Door Supervisors are responsible for maintaining order, preventing unauthorised access, and ensuring the safety of patrons at various venues, such as pubs, clubs, and events. Each member of our Door Supervisor team receives thorough training in conflict resolution, search procedures, and first aid, enabling them to proficiently handle a range of situations while upholding a friendly and professional demeanour.
2. Crowd Management: With over a decade of experience in event security, Pentagon Security Force has the knowledge, skills, and resources required to effectively manage crowds at any event, whether commercial, sports, or entertainment-related. We work closely with our clients to develop a comprehensive security plan that addresses potential hazards and ensures the safety and enjoyment of all attendees.
3. Events Security Services: We offer a range of security services for events, including front-of-stage stewarding, management services, incident management, security management, and traffic management. Our team is fully equipped to handle the unique challenges presented by large events, and we work closely with our clients to create a tailored security plan that meets their specific requirements.
4. Close Protection: Our Close Protection officers are experts in providing discreet, personalised security for high-profile individuals, such as celebrities, dignitaries, and executives. Through thorough risk assessments, we ensure that our clients are shielded from potential harm and can navigate their day-to-day activities with confidence.
5. Management Services: Our team of specialists offers superior management services, encompassing front-of-house concierge and site supervision. These administration professionals ensure the smooth operation of security teams, offering a wealth of knowledge in security procedures and customer service.
6. Security Guarding: Pentagon Security Force is dedicated to offering comprehensive Static Guarding services, encompassing the protection of vacant and occupied properties and construction sites. Our highly trained security guards patrol the premises, monitor the site via CCTV systems, and promptly address any unusual or suspicious activity.
7. Training: We offer extensive training courses for those aspiring to build a career in security services. Our training curriculum includes Door Supervisor, Close Protection, CCTV Operation, and First Aid courses, ensuring that our students possess the necessary skills and certifications to excel in the field.
Why Choose Pentagon Security Force?
With a team of highly qualified security professionals, we dedicate ourselves to providing exceptional service by guaranteeing:
- 1st class customer service
- Tailored account management
- 10+ years of experience
- High standards
- Dedication to meeting clients' unique needs
- Competitive pricing
Whether you are planning an upcoming event or in need of long-term security services, Pentagon Security Force is committed to providing you with the ultimate protection and peace of mind.
Initial Experience with Pentagon Security Force
One reviewer, Tammie Mcmurdo, had a disastrous experience with Pentagon Security Force. She claimed that one of the female security guards spent an excessive amount of time searching her breast area and then pulled her top down to look down it, which made her feel uncomfortable and humiliated. When she questioned the guard's actions, she was told by other security personnel that it was part of the procedure, but the police confirmed that it was not. The reviewer felt bullied, intimidated, and victimized by the company's employees and is still awaiting a response to her complaint.
Positive Reviews
On the other hand, several reviewers had positive experiences with Pentagon Security Force. Many reviewers praised the company's professionalism, excellent service, and great communication. Some reviewers mentioned that the company provided reliable and efficient security guards, while others commended the staff for being polite and helpful. Several reviewers also praised the company's training programs, including the SIA door supervisor course.
Negative Review
The only other negative review was from Lvw Vagadaci, who complained about the company's training school. The reviewer had already paid for a course and completed the First Aid portion but had been unable to get in touch with the company's training manager, Ash, for several weeks.
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