Where love stories are made, and memories are created
At F. Hinds, we are dedicated to providing our customers with the finest quality jewellery and watches, combined with exceptional customer service and expert advice. As a family-run business, we pride ourselves on our heritage and tradition of excellence, which has been passed down through generations.
Our Services
We offer a wide range of services to cater to our customers' diverse needs. From bespoke design to jewellery and watch repairs, we have a team of skilled craftsmen and expert jewellers who can bring your vision to life. Our engagement ring buying guide is designed to help you make an informed decision when choosing the perfect ring for your loved one. We also provide a complimentary cleaning and maintenance service for your jewellery and watches, ensuring they remain in pristine condition.
Our Products
We take pride in our extensive collection of jewellery, featuring diamonds, gemstones, and precious metals. Our engagement rings are designed to be timeless and elegant, with a variety of styles to suit every taste and budget. Our diamond collection includes certified diamonds from renowned brands, ensuring the highest quality and authenticity. We also offer a wide range of watches from leading brands, including smartwatches, automatic watches, and solar-powered watches.
Our Commitment
At F. Hinds, we are committed to providing exceptional customer service, expert advice, and unparalleled quality in our products. We believe that every piece of jewellery or watch is a symbol of love, commitment, and celebration, and we strive to make every interaction with us a memorable and enjoyable experience.
Overall Experience
The majority of the reviewers have had a positive experience at Hinds Jewellers, with two out of three giving the highest rating of 5 stars. The staff are described as "really helpful and kind" and "friendly" with "great" customer service.
Cleanliness and Availability
All of the reviewers have commented on the cleanliness and tidiness of the shops and head office, stating that they are "really clean and tidy". Additionally, the store is conveniently located and accessible, with one reviewer mentioning that they brought their watch from another location and had it adjusted and returned quickly.
Product Quality and Delivery
However, one reviewer had a disappointing experience with a faulty product delivered from the website, which they had to return to the store to swap. The customer service during this process was also described as "very poor". The reviewer felt that their request for a partial refund was not adequately addressed.
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