Empowering Your Culinary Dreams
At Empire Supplies, we take pride in being one of the leading suppliers of commercial catering equipment in the UK. For over two decades, we have been providing top-quality products and services to the hospitality industry, helping restaurants, cafes, and hotels to achieve their culinary goals.
Our Mission
Our mission is to provide innovative, efficient, and reliable catering solutions that meet the evolving needs of our customers. We strive to build long-lasting relationships with our clients, understanding their unique requirements and delivering tailored solutions that enhance their business operations.
Services Offered
Our comprehensive range of services includes the supply of commercial cooking equipment, beverage machines, food preparation tools, and refrigeration solutions. We cater to the diverse needs of our clients, from small cafes to large-scale restaurants and hotels. Our team of experts is dedicated to providing personalized support, ensuring that our customers receive the best possible solutions for their businesses.
Our Product Range
Our extensive product range includes electric water boilers, chilled drink dispensers, milkshake machines, slush machines, coffee and espresso machines, water dispensers, cooking equipment, pizza ovens, and much more. We only source products from reputable manufacturers, ensuring that our customers receive high-quality, durable, and efficient equipment that meets the highest industry standards.
Why Choose Us
By choosing Empire Supplies, you can rest assured that you're partnering with a trusted and experienced supplier of commercial catering equipment. Our commitment to excellence, customer satisfaction, and exceptional service has earned us a reputation as a leader in the industry. We take pride in our ability to provide innovative solutions, expert advice, and dedicated support to help your business thrive.
Delivery and Customer Service
The majority of reviewers praised the excellent delivery service, with many mentioning prompt delivery and good communication from the transport company. Some reviewers specifically complimented the delivery drivers, saying they were friendly and helpful.
On the other hand, there were some negative comments about the delivery experience, with some reviewers experiencing issues with damaged or broken items, and poor communication from the delivery company.
Customer Service
Many reviewers praised the excellent customer service they received from Empire Supplies, particularly from individual staff members such as Abbie, Rebecca, and Samantha. They were described as friendly, professional, and helpful in resolving issues.
However, some reviewers had negative experiences with customer service, including rude and arrogant staff, and unhelpful responses to issues.
Product Quality and Value
Some reviewers were very happy with the quality of the products they received, with many mentioning that they were excellent value for money. However, there were some negative comments about damaged or low-quality products.
Overall Experience
The majority of reviewers were very happy with their overall experience with Empire Supplies, praising the excellent customer service, fast delivery, and good value products. However, there were some negative experiences, with some reviewers expressing frustration with damaged products, poor customer service, and unhelpful responses to issues.
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