Business Details
28 Years
experience
Emergency
services
Expert IT Support Services in Buxton
Upland Systems has been delivering industry-leading IT solutions since 1998, serving businesses and individuals across the UK from our base in Buxton, Derbyshire. As a Microsoft Partner with over two decades of experience, we combine technical expertise with a client-focused approach to address diverse IT challenges. Our team of six full-time professionals brings more than 50 years of combined industry knowledge, specialising in onsite support, server management, cybersecurity, and network infrastructure. We pride ourselves on proactive service delivery, including same-day repairs and 24/7 monitoring systems that prevent issues before they disrupt operations.Our commitment to innovation is demonstrated through strategic partnerships with technology leaders like ESET and UniFi, ensuring access to cutting-edge security and connectivity solutions. Client testimonials highlight our responsiveness, technical competence, and ability to implement scalable IT strategies that support business growth, as evidenced by long-term relationships with clients like Chapel DIY Centre Ltd spanning 15 years.
Services
IT support
Server monitoring
CCTV installation
Network security
WiFi solutions
Printer maintenance
Cloud services
Cybersecurity
VOIP systems
Hardware supply
Details
- Year established: 1998
Highlights and features
- 25+ years of proven IT expertise since 1998
- Microsoft Partner with certified professionals
- 24/7 server monitoring and proactive support
- Strategic partnerships with ESET and UniFi
- Same-day onsite response across the UK
Associations and certifications
- Microsoft Partner
- ISO 9001
- ISO 27001
What people say
Exceptional value for money
Professional and courteous team
Same-day remote support available
Expert technical knowledge
Reliable equipment sourcing
Services
IT Support
Our comprehensive IT support covers onsite and remote assistance for businesses and individuals. With same-day response available and 24/7 server monitoring, we ensure minimal downtime through proactive maintenance and rapid issue resolution. Our Microsoft-certified engineers handle everything from hardware repairs to network infrastructure upgrades.
Cybersecurity
We implement advanced security solutions including ESET antivirus integration, email encryption, and network threat detection. Our services protect against malware, phishing attacks, and data breaches while ensuring compliance with industry security standards through regular system audits.
Server Management
Our server monitoring and backup solutions provide continuous protection for business-critical data. With automated backups, real-time usage tracking, and proactive maintenance alerts, we ensure system reliability and rapid recovery in case of failure or cyber incidents.
WiFi Solutions
We design and implement secure WiFi networks for homes and businesses using UniFi technology. Our services include network optimisation, guest access management, and performance monitoring to ensure reliable connectivity across all devices and locations.
CCTV Installation
In partnership with ESI Security, we deliver IP-based CCTV solutions with high-definition recording, remote monitoring, and intelligent video analytics. Our installations include number plate recognition and scalable systems suitable for both commercial premises and residential properties.
People
Mark Stow
Director/Owner
Founder of Upland Systems with engineering background, Mark has led IT service delivery since 1998. He specialises in problem-solving and strategic technology implementation for business clients.
Liam
Managing Director
Certified network engineer with Microsoft qualifications, Liam has managed technical operations since 2015. He specialises in infrastructure design and cloud service integration.
Callum
Head of Technical Operations
Qualified network engineer with apprenticeship training, Callum leads technical implementations. He focuses on emerging technologies and system optimisation.
Tony Lucas
Network Engineer
20+ year IT veteran with CompTIA and Microsoft certifications, Tony provides onsite support and complex system migrations. He previously worked with major corporations like Barclays.
Jack
Network Engineer
Computer Science student with practical experience in business IT support. Jack combines academic knowledge with hands-on technical implementation.
Questions
What IT services do you offer businesses?
We provide comprehensive IT support including server monitoring, cybersecurity, network infrastructure, CCTV systems, cloud services, and technical consultancy for businesses of all sizes.
Do you support home users?
Yes, we offer PC repairs, WiFi solutions, device security, and technical support for home users including iPad and mobile device assistance.
Are you Microsoft certified?
We are a Microsoft Authorised Education Partner with certified professionals qualified to deliver Microsoft 365 solutions and academic licensing.
How quickly can you respond to IT issues?
We offer same-day onsite visits and remote support with engineers available 24/7 for critical business systems monitoring.
What cybersecurity solutions do you provide?
Our cybersecurity services include ESET antivirus integration, email encryption, network security audits, and implementation of secure remote working solutions.
