Business Details
41 Years
experience
Expert Piano Tuning & Repair Services
Pianokey has been providing expert piano tuning and repair services in Sussex and Surrey for over 40 years. Our family-run business specialises in maintaining pianos of all makes and ages, offering impartial advice tailored to each instrument's unique needs. We recommend bi-annual tunings for most domestic pianos, while concert venues and professional spaces receive more frequent attention. Our technicians understand the complex relationship between environmental factors and piano stability, with weather often affecting tuning as much as usage. For untunable instruments, we charge a transparent travel-based fee.Appointments are scheduled within half-hour windows, with evening and weekend slots available for client convenience. Our repair services operate at 100 per hour plus materials, with quotes charged to maintain impartiality. We prioritise cost-effective solutions while respecting sentimental value in restoration projects. Clients benefit from our extensive local knowledge and commitment to honest, non-pushy service. Regular clients receive reminder calls to maintain optimal piano condition without obligation.
Services
Piano Tuning
Piano Repairs
Piano Sales
Piano Buying Guide
Teacher Listings
Details
- Year established: 1985
Highlights and features
- 40+ years of specialist piano experience in Sussex and Surrey
- Transparent pricing with no hidden fees
- Flexible evening and weekend appointments available
- Charged quotes ensure impartial repair recommendations
- Family-run business with established local reputation
Services
Piano Tuning
Regular piano tuning maintains optimal sound quality and instrument longevity. We recommend bi-annual maintenance for domestic pianos, with more frequent visits for concert venues. Our technicians account for environmental factors affecting tuning stability. Each session lasts approximately one hour, with emergency call-out fees applying for untunable instruments.
Piano Repairs
Comprehensive repair services address mechanical and structural issues from broken strings to full rebuilds. We charge 100/hour plus materials, with paid quotes ensuring impartial recommendations. Smaller repairs can be completed without prior quotation. Cost-effectiveness is assessed before undertaking major restoration work.
Piano Sales
Local piano sales assistance includes free online listings and condition assessments. We advise on pricing, photography, and delivery logistics. Current inventory features a Nordiska Upright Piano at 2,250 and a Dale Forty upright player piano at POA. Both instruments have full iron frames and modern underdamper systems.
Piano Buying Guide
Expert guidance helps buyers assess piano quality and value. We explain technical features like stringing patterns and damper mechanisms. Over-strung, under-dampered models are recommended for superior sound quality. Environmental damage risks from locations like conservatories are highlighted in our advice.
Teacher Listings
Curated directory connects students with qualified piano teachers across Sussex. Listings include contact details and specialisms for both adult and child learners. We emphasize the importance of regular piano maintenance for students, recommending tuning before starting lessons to ensure optimal learning conditions.
Questions
How often should I have my piano tuned?
We recommend bi-annual tunings for most domestic pianos. Concert venues and frequently used instruments may require more frequent visits.
What happens if my piano is untunable?
If a piano cannot be tuned, we charge a travel-based call-out fee. This covers our technician's time and expenses for the visit.
Do you offer emergency piano services?
We don't provide emergency services, but we can usually accommodate urgent requests during regular business hours with advance notice.
Can you help sell my used piano?
Yes, we offer free online listings for private piano sales. We'll help assess your piano's value and provide sales advice.
Do you provide piano lesson recommendations?
We maintain a directory of local piano teachers. Our listings include contact details and teaching specialisms for various age groups.
What areas do you cover?
Our services cover Sussex and Surrey. Travel fees may apply for locations at significant distance from our base.
