Business Details
10 Years
experience
Emergency
services
Your Trusted Security Systems Provider in Penarth
Established in 2016 by Gerard Norman, Future CCTV has built upon two decades of industry expertise to deliver tailored security solutions. Our mission is to provide expert advice, cutting-edge technology, and exceptional service to both residential and commercial clients. Specialising in Smart CCTV, Intruder Alarms, and Access Control systems, we offer comprehensive services including new installations, system upgrades, fault diagnosis, and maintenance. With a focus on customer satisfaction, we provide free, no-obligation quotations and ensure transparent communication throughout every project.Our commitment to quality is reinforced by our Which? Trusted Trader accreditation, guaranteeing reliable service and post-installation support. From HD CCTV integration to smartphone-connected security systems, we utilise existing infrastructure to reduce costs while maintaining high standards. Backed by a 199 inc VAT major service package for alarm systems, we combine technical proficiency with flexible payment options, including 50% deposits and bank transfers. Operating across Penarth and South Wales, our team prioritises prompt response times, offering 24-hour support for critical security needs.
Services
Smart CCTV
Intruder Alarms
Door Entry Systems
Access Control
System Upgrades
Fault Diagnosis
Maintenance
Remote Monitoring
Consultancy
HD CCTV
Details
- Year established: 2016
Highlights and features
- We have over 20 years of experience in the security sector.
- Our team provides free, no-obligation quotations and surveys.
- We are accredited by Which? Trusted Trader for quality assurance.
- We offer 24-hour support for critical security system repairs.
- Our payment terms include flexible deposit options.
Associations and certifications
- Which? Trusted Trader
Services
Smart CCTV
Our Smart CCTV systems enable remote monitoring via smartphones, utilising existing cabling for cost-effective HD upgrades. Designed for homes and businesses, these systems offer real-time alerts and high-resolution footage accessible globally. We ensure seamless integration with broadband connections, providing reliable security tailored to individual needs.
Intruder Alarms
We install and repair wired, wireless, and hybrid intruder alarm systems with smartphone connectivity. Our solutions include push notifications for arming/disarming events and full alarm triggers. From system upgrades to battery replacements, our 199 inc VAT major service package ensures long-term reliability and compliance with modern security standards.
Access Control
Our access control systems offer flexible security for businesses and schools, including fob entry and managed permissions. Integration with telephone systems allows staff to remotely grant access, while time-based restrictions ensure only authorised personnel enter specific areas. We also support automatic door and gate operations for enhanced convenience.
System Upgrades
We specialise in upgrading legacy security systems to modern HD or smart technologies without requiring full replacements. By utilising existing coaxial cables or integrating new cabling solutions, we reduce installation costs while improving performance. This includes transitioning analogue systems to IP-based networks for improved scalability and remote management.
Fault Diagnosis
Our technicians diagnose and repair all brands of CCTV and alarm systems, addressing issues from camera malfunctions to control panel failures. With rapid response times, we ensure minimal downtime for both residential and commercial clients. Services include component replacements, signal troubleshooting, and system recalibration to restore optimal functionality.
People
Gerard Norman
Founder
With 20 years of experience in the security sector, Gerard Norman established Future CCTV in 2016 to deliver expert security solutions. His leadership focuses on technical excellence and customer satisfaction, ensuring tailored advice and reliable service for every client.
Questions
What security systems do you install?
We install Smart CCTV, Intruder Alarms, Access Control, and Door Entry systems, offering both new installations and upgrades for residential and commercial properties.
Do you repair existing security systems?
Yes, we repair all brands of CCTV and alarm systems, including fault diagnosis, component replacements, and system upgrades to modern technologies.
How quickly do you respond to service requests?
We aim to respond to complaints within 2 working days and provide prompt repairs for critical security issues, with emergency support available when needed.
What payment methods do you accept?
We accept bank transfers and in-person Debit/Credit Card payments via Chip & PIN, with a 50% deposit required for new installations.
Are your services available in South Wales?
Yes, we operate across Penarth, Vale of Glamorgan, and throughout South Wales, providing both residential and commercial security solutions.
