Business Details
47 Years
experience
Professional IT Services in Marlow
Established in 1979, we provide professional IT services with a focus on tailored solutions rather than generic products. Our approach prioritises understanding client needs to deliver effective technology strategies. With decades of experience, we specialise in computer support, data recovery, and network security. Our team includes senior consultant Neville Matthews, whose expertise spans the evolution of computing technology. We partner with leading brands like Fujitsu and Sophos to ensure reliable infrastructure.Our services cater to businesses requiring expert technical support and problem-solving. We maintain a commitment to clear communication and practical solutions. Client testimonials highlight our cheerful, competent support during critical system failures. Our pricing structure includes transparent site visit fees and hourly rates. We serve Marlow and surrounding areas with a focus on long-term client relationships.
Services
IT Support
Data Recovery
Wireless Solutions
Computer Installation
Network Security
Server Management
Printer Support
Anti-Virus Protection
Cloud Services
Technical Consultation
Details
- Year established: 1979
Highlights and features
- We have over 40 years of experience in IT services since 1979
- We provide tailored technology solutions, not generic products
- Our team includes senior consultant Neville Matthews with industry expertise
- We partner with leading technology brands like Fujitsu and Sophos
- We offer expert data recovery services for critical system failures
What people say
Helpful and eager support
Cheerful and competent assistance
Reliable solutions for system crashes
Services
IT Support
Our IT support covers system maintenance, troubleshooting, and infrastructure optimisation. We provide on-site and remote assistance for hardware, software, and network issues. With 40+ years of experience, our team resolves technical challenges efficiently while minimising business disruption.
Data Recovery
Specialising in hard drive and SSD recovery, we retrieve data from failed storage devices. Using industry-standard tools and cleanroom facilities when required, we address mechanical failures and electronic malfunctions. Our engineers have handled over 1,000 disk recovery cases since 1979.
Wireless Solutions
We implement secure wireless networks using enterprise-grade Draytek access points. Our solutions include dual-band connectivity, guest network segregation, and centralised management systems. This ensures reliable coverage for both small offices and large commercial premises.
Server Management
Supporting Windows Server environments from NT to 2019, we handle configuration, maintenance, and security updates. Our services include email server management (MDaemon/Exchange) and cloud integration. We ensure business continuity through regular backups and proactive monitoring.
Anti-Virus Protection
We deploy multi-layered security solutions using Sophos, Avast, and Heimdal platforms. Our approach combines traditional antivirus with advanced threat protection against zero-day attacks. Regular system audits identify vulnerabilities in both network and endpoint devices.
People
Neville Matthews
Senior Consultant
With over 40 years in computing since 1979, Neville leads technical strategy at Matthews Computer Systems. His expertise spans server infrastructure, data recovery, and network security. He specialises in translating complex technical concepts into business solutions.
Questions
What IT services do you offer?
We provide computer support, data recovery, network security, server management, and wireless solutions for businesses in Marlow and surrounding areas.
How long have you been in business?
Since 1979, making us one of the longest-established IT service providers in the region with proven expertise.
Do you handle emergency IT issues?
We prioritise urgent cases but don't offer 24/7 emergency services. Contact us during working hours for immediate assistance.
What areas do you cover?
Primarily Marlow and Buckinghamshire, with service availability extending to surrounding regions within reasonable travel distance.
Can you recover data from failed drives?
Yes, we specialise in data recovery from mechanical hard drives and SSDs, with access to specialist repair facilities when required.
