At James Brown & Sons Funeral Directors, we have been serving the local community for 120 years, providing funeral services to the communities of Belfast and the surrounding areas. Our dedicated team is committed to delivering exceptional care and support to families during their time of need. Our funeral homes are located in Newtownards Road, Dundonald, Dunmurry, Knockbreda Road, Lisburn Road, Newtownabbey, and Whiteabbey.
Our Services
We understand that every family is unique, and we strive to provide personalized funeral services that cater to their specific needs. Our services include cremations, burials, unattended cremations, and repatriation. We also offer a range of products and services, including live streaming, coffin range, ashes, caskets, urns, and keepsakes, memorial masonry, floral tributes, transport, online funeral notices, tributes, and donations, and orders of service and funeral stationery.
Our experienced funeral directors and arrangers will guide you through the funeral planning process, ensuring that every detail is taken care of with compassion and understanding. We'll listen to you and let you choose the level of support you would like, while guiding you through the practical and legal requirements.
Our Commitment
We're proud to support Belfast and its surrounding areas as Funeral Directors, and we've also made efforts to show our continued support by pledging 25,000 to community organisations that are promoting positive social action and improvement. We're committed to providing the best service possible, and our team is available 24 hours a day, 365 days a year to discuss your needs.
Our Funeral Homes
Our funeral home locations include Newtownards Road, Lisburn Road, and Knockbreda Road, as well as Dunmurry, Whiteabbey, Dundonald, and Newtownabbey. Each of our funeral homes is designed to provide a warm and welcoming environment, where families can come together to celebrate the life of their loved one.
Why Choose Us?
Since 1904, James Brown & Sons Funeral Directors have been serving the community of Belfast and the surrounding area with professionalism and a commitment to providing the best service possible. We're proud of our heritage, and we're dedicated to continuing our tradition of excellence in funeral care.
Exceptional Customer Service
The reviews praise the exceptional customer service provided by James Brown & Son. The staff are consistently described as kind, efficient, and caring, going above and beyond to ensure that the funeral process is as smooth and stress-free as possible.
Staff Praise
Individual staff members, such as Deborah, Riana, Anne Marie, Brandon, Mark, and Andrew, are specifically praised for their excellent service and compassionate approach.
Professionalism and Empathy
The funeral home is commended for its professionalism and empathy during difficult times. The staff are described as knowledgeable, kind, considerate, and caring, making a significant difference in the bereavement process.
Attention to Detail
The attention to detail and care taken in preparing the deceased for viewing are particularly highlighted, with many reviewers expressing gratitude for the kindness and respect shown to their loved ones.
Donation Appreciation
A special mention is made of the kind donation made by James Brown & Son to the Megain Nazarene Seniors Group, which was greatly appreciated.
Constructive Criticism
One reviewer suggests that the funeral home could improve its AV equipment to provide a better virtual viewing experience.
Negative Experience
One reviewer expresses disappointment with the company's handling of a complaint against an employee and feels that the issue was not taken seriously.
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