Create your dream bathroom with us, where inspiration meets reality.
At Bathrooms by Design, we are dedicated to providing our customers with the finest bathroom designs and products. With over 25 years of experience in the industry, we have built a reputation for excellence and customer satisfaction.
Our Story
Our journey began with a passion for creating bathrooms that inspire and exceed our customers' expectations. We have grown to become one of the leading bathroom design and supply specialists in the UK, with a vast range of products and a team of expert designers who can bring your bathroom vision to life.
Our Services
We offer a comprehensive range of services to help you create the bathroom of your dreams. From design to delivery, we provide a seamless experience that ensures your bathroom project is completed to the highest standards. Our services include:
- Design Service: Our expert designers can create amazing bathroom layouts and visualisations within 30 minutes, allowing for a 3D walk-around experience using the latest VR software.
- Plan2Design App: Our innovative app enables you to design and visualise your bathroom in 3D, making it easy to share and collaborate on your project.
- Showrooms: We have three experiential showrooms in the UK, with over 100 bathroom suites on display, where you can meet our experts and experience our products firsthand.
- Delivery and Installation: We hold thousands of products in stock, and our dedicated delivery team ensures that your bathroom is delivered to your doorstep on time.
- After-Sales Support: Our customer service team is always available to assist with any queries or concerns you may have after your purchase.
Why Choose Us
At Bathrooms by Design, we pride ourselves on our commitment to excellence, customer satisfaction, and quality products. We understand that every customer is unique, and we strive to provide a tailored experience that meets your specific needs and budget. With our expertise, passion, and dedication, you can trust that your bathroom project is in good hands.
Design Consultations and Customer Service
Most reviewers praised the design consultations and customer service provided by BathroomsByDesign. Many reviewers mentioned the helpfulness and expertise of the design team, particularly Jacob, Chris, and Darry Bruce, who took the time to understand their needs and offered valuable advice. The design process was often described as "fantastic, " "brilliant, " and "very helpful."
Product Quality and Installation
Many reviewers were delighted with the quality of the bathroom products and the installation process. They praised the "exceptional quality" of the products, the "brilliant" installation, and the "efficient" delivery. Several reviewers mentioned that the installation team was "helpful" and "polite."
Positive Experiences
Several reviewers had a "fantastic" experience with BathroomsByDesign, praising the company's "great service, " "quality of products, " and "helpful" staff. They appreciated the "design expertise" and the "competitive prices." Some reviewers even mentioned that they would "highly recommend" BathroomsByDesign to others.
Negative Experiences
However, some reviewers experienced issues with their orders, including missing or incorrect items, delays, and poor communication from the back office staff. One reviewer was disappointed with the quality of a particular product, which they described as "unfit for purpose." Another reviewer had a "mixed experience" due to issues with tiles and fittings.
Areas for Improvement
Some reviewers suggested areas for improvement, such as better communication, more accurate ordering, and more attention to detail. One reviewer suggested that the company should "look into improving their back office and customer service team."
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