Experience the joy of handcrafted furniture at unbeatable prices!
At Designer Sofas Direct, we are a family-run business that has been manufacturing high-quality sofas for 40 years. Based in Wales, our factory mill is where we take pride in handcrafting each piece of furniture to ensure excellence and quality. By cutting out the middlemen, we offer our customers made-to-measure sofas at unbeatable prices. Our commitment to quality, value, and choice has made us a trusted name in the industry.
Our Story
Over the years, we have built a reputation for delivering exceptional handcrafted furniture that meets the highest standards. Our story began with a simple goal: to provide quality, made-to-measure sofas at affordable prices. By opening our factory doors to the public, we aimed to offer a unique shopping experience that allows our customers to see the craftsmanship and attention to detail that goes into each piece of furniture.
Our Services
At Designer Sofas Direct, we offer a wide range of services to ensure that our customers get the perfect sofa for their home. From our extensive range of leather and fabric sofas to our bespoke design service, we cater to every individual's unique taste and style. Our made-to-measure service allows customers to customize their sofa to fit their space perfectly, and our experienced designers work closely with each customer to bring their vision to life.
Why Choose Us
By choosing Designer Sofas Direct, you can be assured of top-quality furniture that is handmade in our own factory mill. We use only the finest materials, sourced from reputable suppliers, to ensure that our sofas are not only comfortable but also durable. Our commitment to quality, value, and choice has earned us a loyal customer base, and we strive to continue delivering exceptional service and products to our customers.
Our Materials
We take pride in using only the finest materials in our sofas, sourced from reputable suppliers such as Futura, Panaz, Ross, and Warwick. Our fillings meet all the latest fire regulations, and our leather hides are carefully selected from the best suppliers in Italy. We also ensure that our frames are produced using sustainably sourced timber, making us an eco-friendly choice for our customers.
Customer Testimonials
But don't just take our word for it! Our customers rave about our exceptional service and products. "Absolutely wonderful!" says Mr. & Mrs. Richardson from Neath. "The sofa and chairs are absolutely wonderful and have enhanced the living room. We are truly very happy with the look and quality and still can't believe the price!"
Overall Customer Satisfaction
The majority of customers have expressed satisfaction with their purchases, praising the staff for their friendly and helpful service, the quality of the furniture, and the wide range of choices available. Several customers have also appreciated the ability to custom design their own furniture and have recommended the store to others.
Staff and Customer Service
Customers have consistently praised the staff for their professionalism and helpfulness, with special mentions for Mary, Pearl, and the delivery team for their excellent service. One customer mentioned that the staff were attentive and made sure they were well taken care of throughout the entire process.
Quality of Furniture
The quality of the furniture has been a common theme among positive reviews, with customers praising the durability and ease of cleaning of their purchases. One customer mentioned that the quality of the seating arrangement was exceptional and that the sofa and chairs they purchased were of high quality.
Customization Options
Several customers have appreciated the ability to customize their furniture, choosing from a wide range of styles and fabrics. This has been a major selling point for the store, with customers feeling that they were able to get exactly what they wanted.
Delivery and Installation
The delivery team has been praised for their professionalism and efficiency, with one customer mentioning that they were able to navigate a difficult installation with no damage. Customers have also appreciated the prompt delivery of their purchases.
Negative Feedback
There has been limited negative feedback, with one customer expressing dissatisfaction with the staff's initial greeting and another mentioning that the website listed incorrect operating hours. However, these issues seem to be isolated incidents and do not reflect the overall positive experience reported by the majority of customers.
Be the first to review Designer Sofas Direct.
Write a Review