Transform Your Outdoor Space with Savoy Timber
At Savoy Timber, we pride ourselves on being one of the leading suppliers of high-quality timber, decking, fencing, cladding, and panelling products in the North of England. With four stores located across the region, we offer a wide range of products and services to cater to the needs of DIY enthusiasts, tradespeople, and homeowners.
Our Product Range
Our product range is extensive, featuring top-quality timber, decking, fencing, cladding, and panelling products from leading brands. We also offer a variety of worktops, doors, stair parts, and sheet materials to suit different needs and preferences. Whether you're looking for composite decking, artificial grass, or bespoke kitchen worktops, we have got you covered.
Expert Advice and Services
Our team of experts is always on hand to provide honest and informed advice on our products and services. We offer nationwide delivery, cut-to-size services, and a price match guarantee to ensure that our customers get the best value for their money. Our stores are open seven days a week, and we also offer a click-and-collect service for added convenience.
Why Choose Savoy Timber?
At Savoy Timber, we pride ourselves on our commitment to quality, service, and customer satisfaction. Our customers can expect:
- Honest and informed advice from our expert staff
- Nationwide delivery and click-and-collect services
- Price match guarantee
- Cut-to-size services for added convenience
- Open seven days a week
Our Values
At Savoy Timber, we value our customers and strive to provide the best possible service and products. We believe in:
- Providing high-quality products and services
- Offering expert advice and guidance
- Providing value for money
- Building long-term relationships with our customers
Our Stores
We have four stores located across the North of England, including Preston, Blackpool, Wigan, and Bradford. Each store has extensive displays of our products, and our staff is always on hand to provide expert advice and guidance. We also offer local delivery services to the Yorkshire region through our partnership with Estate Sawmills.
Delivery Issues
Several reviewers experienced issues with delivery, including long waits, failed deliveries, and poor communication from the company. Some reviewers reported being left in the dark about the status of their orders, while others were told that their orders would be delivered on a specific day only to have them not arrive.
Staff and Customer Service
Reviews were mixed on the staff and customer service. Some reviewers praised the helpfulness and knowledge of the staff, particularly in the Wigan branch. However, others reported poor service, including rude and unfriendly staff, particularly in the payment office.
Product Quality
Some reviewers were unhappy with the quality of the products they received, including warped and bowed plywood sheets. Others reported that the products were okay, but not great.
Positive Experiences
Many reviewers had positive experiences with Savoy Timber, praising the helpfulness and knowledge of the staff, good communication, and efficient delivery. Some reviewers reported that the staff went above and beyond to assist them, and that the products were good value for the price.
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