Experience the Ideal way of doing things!
At Ideal Cleaners, we take pride in being the leading dry cleaning and laundry service provider in Exmouth, Exeter, and East Devon. With over 112 years of experience, our family-run business has been offering top-notch services to the community since 1910. Our commitment to excellence, environmental responsibility, and customer satisfaction has made us the go-to choice for individuals and businesses alike.
Our Services
We offer a wide range of services to cater to your laundry and dry cleaning needs. From delicate wedding dresses to everyday garments, we take care of everything with precision and care. Our services include:
- Dry cleaning and laundry for individuals and families
- Commercial laundry services for businesses and organizations
- Linen hire services for events and special occasions
- Wedding dress cleaning and preservation
- Curtain cleaning and upholstery services
- Domestic duvet and holiday washing services
- Sports team shirt service
- And more!
Our Commitment to the Environment
At Ideal Cleaners, we are dedicated to reducing our environmental footprint. Since 2011, we have been using the Lagoon Advanced Wet Cleaning system, which is a more eco-friendly alternative to traditional dry cleaning methods. We are proud to be the first cleaner in the UK to adopt this innovative technology, and we continue to strive for sustainability in all aspects of our business.
Our Expertise
With over five generations of expertise, our team of skilled professionals has the knowledge and expertise to handle even the most delicate and valuable garments. From hand-finishing and alteration services to specialized cleaning methods, we ensure that every item is treated with care and attention to detail.
Our Free Collection and Delivery Service
We understand the importance of convenience and time-saving. That's why we offer a free collection and delivery service for the Exmouth, Exeter, and East Devon area. Simply book your slot, and our friendly team will take care of the rest.
Why Choose Ideal Cleaners?
At Ideal Cleaners, we are passionate about providing exceptional service, quality, and care. Our commitment to customer satisfaction, environmental responsibility, and community involvement sets us apart from the rest. Trust us to take care of your laundry and dry cleaning needs, and experience the Ideal way of doing things!
Poor Experiences with Ideal Cleaners
Disappointing Outcomes and Poor Customer Service
Several customers have reported disappointing experiences with Ideal Cleaners, citing issues with the quality of their cleaning services and poor customer service. Shirley Gieron reported that her curtains were shrunk and the colors ran, despite following the care label instructions. Catherine Klapsia experienced multiple issues with her airbnb bedding, including delays, poor communication, and rude staff.
Unreliable and Unhelpful Staff
Catherine Klapsia's review highlighted the unhelpful and rude behavior of the staff, particularly James, who was unaccommodating and argumentative. Shirley Gieron was also disappointed with the staff's attitude, feeling like they were not concerned about her poor experience.
Issues with Billing and Payment
Catherine Klapsia reported being overcharged for her service, and when she questioned the bill, James refused to budge on the price, citing that she was unsympathetic to his situation. Josh Elliot reported that the company failed to notify him that they had damaged his curtains and only offered a partial reimbursement.
Positive Experiences
On a more positive note, several customers have reported excellent experiences with Ideal Cleaners, praising the friendly and courteous staff, quick turnaround times, and high-quality cleaning results. David Lewis, Lloyd White, Karen Chilton, Michael Greenland, and Joe Perry all reported positive experiences with the company.
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