At Allard Double Glazing, we are a family-run business with over 35 years of experience in the double glazing industry. Based in Crowborough, we serve areas throughout East Sussex, West Sussex, and Kent. We take pride in offering a uniquely personal service, exceptional products, and skilled craftsmanship.
Our History
Our history dates back to the 1980s, and to this day, we remain a family-owned and operated business. We have built a reputation for delivering excellent customer care and a first-class service. We have achieved the Guild of Master Craftsmen accreditation in 1989, a testament to our commitment to quality and excellence.
Our Ethos
We believe in offering a personal service without any high-pressure sales tactics often associated with our industry. We supply and fit high-quality products at competitive prices. Our ethos is built around providing exceptional customer care, and we strive to deliver a first-class service every time.
Our Services
We offer a wide range of high-quality home improvement products, including windows, doors, bifold doors, conservatories, orangeries, roof lanterns, secondary glazing, fascias, soffits, and guttering, and cladding. Our products are designed to meet the highest standards of quality, performance, and aesthetics. We also offer a comprehensive repair service for double glazing, including misty and broken glazing, faulty window and door hinges, handles, locks, and mechanisms.
Our Commitment
At Allard Double Glazing, we are committed to delivering exceptional products, exceptional service, and exceptional value. We believe in building long-term relationships with our customers, and we strive to exceed your expectations every time.
Our Values
Our values are built around family, quality, and excellence. We believe in treating our customers like family, and we strive to deliver a personal service that exceeds your expectations. We are passionate about providing high-quality products and exceptional service, and we are committed to continuously improving our products and services.
Overall Experience
The majority of customers have had a very positive experience with Allard Double Glazing, praising their excellent service, professional and polite team, and high-quality products.
Positive Aspects
- Excellent customer service, with staff going above and beyond to meet customers' needs
- Professional and polite team, including fitters and office staff
- High-quality products, including windows and doors
- Efficient and friendly service, with quick responses to queries and issues
- Competitive pricing, with several customers mentioning that they received the best quotes from Allard Double Glazing
Negative Aspects
- One customer had a very poor experience, citing rudeness and dishonesty from the company, as well as failings in their service, including failing to show up for appointments and being unhelpful when contacted
- Another customer experienced a longer-than-expected wait for their doors to be fitted, and had to fix a damaged wall themselves after the installation
Be the first to review Allard Windows & Doors.
Write a Review
