When we welcome a child, we welcome a family.
Welcome to Gordon Estates, one of Northern Ireland's leading property management agents. We specialise in the management of multi-unit, block, and open space developments throughout the province. Our expertise lies in the management of residential estates that comprise apartments, houses, and commercial units with complex communal spaces. We take great pride in the professional service we offer to all our clients.
Our responsibilities as Managing Agents include block or open space management, financial and secretarial administration, maintenance and compliance management, and a 24/7 emergency service. We invite you to browse our website for a comprehensive review of our services and approach to managing your property. If you have any queries or wish to talk to us regarding the management of your development, please do not hesitate to get in touch.
Block Management
As property management specialists, we maintain and enhance the fabric, amenities, and services of each development we serve. Our team of experts ensures that your development remains in pristine condition, catering to the needs of all residents and property owners.
Estate Management
We provide comprehensive grounds maintenance contracts to open space developments across Northern Ireland. Our services include landscape design, maintenance, and management, ensuring that your development's open spaces remain visually appealing and safe for all to enjoy.
Developers
We are delighted to be expanding our business and welcome the opportunity to talk to property developers during any stage of their new or existing projects. Our team of professionals can provide expert advice and management services to ensure the success of your development.
Financial Administration
We provide specialist advice to aid company restorations for solicitors, administrators, and shareholders alike. Our financial management services include budgeting, financial reporting, and debt recovery, ensuring that your development's finances are managed effectively and efficiently.
Maintenance and 24/7 Emergency Response
Our team is fully equipped to handle any emergency with the greatest efficiency. We offer comprehensive maintenance services, including property inspections, repairs, and regular maintenance checks, to ensure that your property remains in excellent condition.
Company Secretarial
We handle all aspects of company administration, from annual returns, accounts filing, and share certificate production. Our team of experts ensures that your development's company administration is managed effectively, efficiently, and in compliance with all relevant regulations.
Online Account Access
Our online account access feature allows 24/7 access to all company information, putting you in control. Our secure online platform provides residents and property owners with access to financial reports, maintenance schedules, and other essential information.
At Gordon Estates, our senior management team has over 40 years of combined experience within the property management industry in Northern Ireland. We are a dedicated team of professionals with combined skills in Block/Estates Management, Planning and Environment, Health and Safety, and Financial Management. Our team is committed to ensuring that your property is maintained to the highest possible standard.
Since our formation, we have organically grown to provide apartment and estate management to over 75 management companies and developers throughout Northern Ireland. We hold 1/2 million professional indemnity insurance cover to offer peace of mind that your property is in the right hands. We take your information seriously and adhere to strict data protection regulations.
We invite you to contact us for further information regarding our services, properties, and references. Our team of experts is here to help you with all your property management needs.
Service and Communication
The reviews provided have shown that there is a mix of opinions regarding the service and communication offered by the management company. Some residents, such as Kevin McLaughlin and Adam Denny, have had positive experiences, highlighting the professionalism and diligence of the company. However, there are also negative comments from authors such as Thomas Brannigan, Michael Dunn, and Angela Crane, who have experienced poor communication and unmet promises.
Customer Satisfaction
The overall satisfaction of the residents seems to be divided, with some being extremely satisfied with the services provided, while others are disappointed with the lack of response and action taken by the management company. It is evident that there are areas where the company needs to improve to meet the expectations of all residents.
Areas of Improvement
The reviews suggest that the management company needs to focus on improving their communication and responsiveness to resident requests. It is crucial for the company to address the concerns and issues raised by the residents in a timely and efficient manner to maintain a positive relationship and ensure the satisfaction of all parties involved.
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