Business Details
16 Years
experience
Professional Laundry and Ironing Services in Wellington
Established in 2010, The Iron Lady has grown from a part-time venture into a trusted laundry and ironing service operating across Wellington, Cullompton, Taunton, Tiverton, and surrounding areas. Our team of 10 dedicated professionals serves over 100 regular clients, combining 15 years of industry experience with a commitment to exceptional quality and customer care. We specialise in tailored laundry solutions for both domestic and commercial clients, offering flexible collection and delivery options to suit individual needs. Our process prioritises clear communication, with clients able to specify precise garment requirements through written notes. All adult clothing is returned hung in protective plastic sleeves unless otherwise requested. We maintain transparency throughout our service, providing detailed updates via email, phone, or text at every stage.Our commercial clients include care homes, bed and breakfasts, holiday parks, and holiday homes, reflecting our adaptability to diverse laundry requirements. With weekday working hours from 8:00-18:00 and Saturday availability until 16:00, we accommodate busy schedules while maintaining rigorous quality standards. Our reputation has been built through consistent delivery of high-quality results, evidenced by long-term client relationships and positive testimonials from satisfied customers. We continuously refine our processes to ensure efficiency without compromising the meticulous attention to detail that defines our service.
Services
Laundry Service
Ironing Service
Commercial Laundry
Next-Day Delivery
Flexible Pricing
Protective Packaging
Holiday Property Service
Tailored Garment Care
Collection Service
Commercial Clients
Details
- Year established: 2010
Highlights and features
- We have 15 years of experience in laundry and ironing services
- Our team offers tailored garment care instructions through written notes
- We provide next-day collection and delivery options
- We serve both domestic and commercial clients with flexible pricing
- Our service includes protective plastic sleeves for returned garments
What people say
Fantastic find
Excellent service
Flexible and adaptive
Great communication
High quality laundry
Services
Laundry Service
Professional laundry service handling various load sizes with flexible pricing options. Clients can choose between hourly rates or set time allocations for maximum convenience. Commercial clients benefit from competitive bulk pricing structures while maintaining high-quality standards.
Ironing Service
Expert ironing service accommodating specific garment requirements through written instructions. Offers both standard and premium next-day options with meticulous attention to creases, folds, and garment protection during transport.
Commercial Laundry
Specialised laundry solutions for care homes, holiday properties, and hospitality businesses. Provides comprehensive washing, drying, and ironing packages with volume discounts and reliable weekly delivery schedules.
Next-Day Delivery
Priority collection and delivery service available across our operating areas. Ensures garments are returned within 24 hours with additional premium charges applied to standard pricing structures.
Tailored Garment Care
Personalised laundry solutions allowing clients to specify precise folding, hanging, and packaging preferences. Combines detailed service execution with protective plastic sleeves for returned garments.
People
Maria Sines
Co-Founder
Co-founder with 15 years' experience in laundry services. Manages day-to-day operations and client relations while maintaining quality control standards across all service offerings.
Matthew Sines
Co-Founder
Co-founder responsible for business development and operational strategy. Oversees team management and service expansion while maintaining the company's original commitment to quality.
Questions
What areas do you cover?
We serve Wellington, Cullompton, Taunton, Tiverton, and surrounding Somerset areas with weekly delivery routes covering multiple locations.
What payment methods do you accept?
We accept cash, card, cheque, BACS transfers, and PayPal payments for both domestic and commercial services.
Do you offer next-day service?
Yes, we provide next-day collection and delivery options with premium pricing applied to standard rates.
How are laundry loads priced?
Laundry pricing is based on load sizes (9kg, 12kg, 18kg) with separate rates for ironing-only and combined services.
What commercial services do you offer?
We specialise in laundry solutions for care homes, B&Bs, holiday parks, and holiday homes with tailored pricing structures.
How do you handle garment preferences?
Clients can specify exact requirements through written notes, including folding, hanging, and packaging preferences.