Transforming Packaging, One Product at a Time
Film & Foil Solutions Ltd is one of the UK's largest converters and stockists of flexible packaging films, print lamination films, and speciality plastics, paper, and aluminium foils. With over a decade of experience in the industry, we have built a reputation for providing high-quality products and exceptional service to our clients. Our extensive range of products and services makes us a one-stop-shop for all your packaging needs.
Our Markets
We cater to a wide range of markets, including produce packaging, bakery and food-to-go, carton window films, lidding films, cable tapes, paper, and flexible packaging print lamination. Our expertise in these markets allows us to provide tailored solutions that meet the unique needs of each industry.
In the bakery and food-to-go packaging market, we offer a range of solutions that are designed to preserve the freshness and quality of food products. Our packaging is carefully refined to cater to the wide variety of requirements which the industry faces.
Our lidding films are high-quality food-grade films that are ideal for protecting and sealing produce and ready meals. They are designed to provide excellent barrier performance, sealability, and optics, making them the perfect choice for a wide range of food products.
Print Lamination Films
We have the widest offering of lamination films in the UK print finishing market. Our lamination films are carefully tested and quality managed to meet the demands of a wide range of print types. We offer a range of finishes, including gloss, matte, and soft-touch, to provide the perfect finish for your print project.
Flexible Packaging
We offer a wide range of flexible packaging films for a number of applications and sectors. Our conversion capabilities include micro-perforating, macro punching, bag making, centre folding, and self-wound rolls. Our technical knowledge and industry experience across all our market sectors will support you from concept through to production and right up until your product is in the hands of the consumer.
Conversion Services
As well as converting our own stocks of OPP films, we offer custom slitting, sheeting, hot needle perforation, and macro punching services for customer films. Our state-of-the-art conversion facilities enable us to provide high-quality products that meet your specific requirements.
Stockholding
We offer and promote customer-specific stockholding solutions for customers. By working closely with our clients, we can ensure that they have the right products in stock when they need them, reducing lead times and increasing efficiency.
Our Commitment to Quality
We are committed to providing high-quality products and services to our clients. We have achieved the BRCGS Certification with a Grade AA+, which is a testament to our commitment to quality and food safety. We are also members of leading industry associations, including the Packaging Federation and the FPA (Flexible Packaging Association).
Get in Touch
If you are considering a bespoke product or require further advice, our team is ready to help. Contact us today to discuss your packaging needs, and let us help you find the perfect solution.
Overview of Customer Feedback
In this summary, we will explore the various opinions and experiences shared by customers regarding their interactions with Film & Foil. The feedback covers aspects such as customer service, product quality, and overall satisfaction.
Customer Satisfaction and Product Quality
The reviews show a mixed response to the company's offerings. On one hand, customers like William Fub Cort and Emb Converting had positive experiences with the company. They praised the excellent condition of the products and the helpful staff, including Paul Rise and the receptionist. Emb Converting appreciated the professional service and high-quality products that allowed them to win new business.
On the other hand, Singh Jagtar and Prze-Mytnik had less favorable experiences. Singh Jagtar mentioned issues with the tyres and lift, while Prze-Mytnik pointed out the difficulties for large companies to turn around and the long waiting times for unloading.
Customer Service
Customer service was a significant aspect of the feedback. William Fub Cort and Emb Converting appreciated the friendly and helpful staff, while Singh Jagtar and Prze-Mytnik faced challenges related to unloading and waiting times. However, Emb Converting praised the technical sales support for providing guidance on technical and bespoke products.
Overall Impression
In conclusion, the feedback from customers presents a mixed picture of Film & Foil's services and products. While some customers appreciated the high-quality products and professional service, others faced difficulties related to logistics and customer service. It is essential for the company to address these issues to improve overall customer satisfaction.
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