A Rich History, A Passion for Travel
Gates Travel stands as Cumbria's leading independent travel agency, harnessing over 80 years of experience to curate unforgettable travel experiences for discerning customers. Our dedicated team of experts has explored the world over, and their extensive knowledge ensures that you'll receive unparalleled guidance and support for every journey.
Tailored Travel Solutions for Every Journey
We understand that every traveller is unique. Whether you yearn for a relaxing beach getaway, a cultural immersion in foreign lands, or a thrilling adventure, our consultants will work with you to craft a personalized itinerary that aligns perfectly with your aspirations and budget.
Comprehensive Services, Global Reach
Our services extend far beyond traditional travel arrangements. We proudly offer:
- Rail Travel Expertise: Decades of experience in booking rail tickets, both in the UK and throughout the world.
- Holiday Inspiration & Planning: We curate unique holiday ideas and provide personalized recommendations based on your preferences and travel aspirations.
- Independent Travel Services: We partner with reliable suppliers to offer a vast array of accommodation, transportation, and activity options to choose from.
- Business Travel Solutions: Dedicated services to meet the specific needs of businesses, including employee travel management and expense management.
The Power of Independence
As an independent agency, we're free from the constraints of large corporations. This allows us to:
- Offer an unparalleled choice of travel arrangements, tailored to your specific needs.
- Negotiate competitive prices from a diverse pool of suppliers.
- Provide dedicated and personalized attention from experienced travel consultants.
- Avoid hidden charges and unnecessary markups.
Join us on your next travel adventure and let Gates Travel be your guide!
Exceptional Service
Gates Travel has received numerous reviews praising their exceptional service. Many customers have expressed gratitude for the knowledgeable and helpful staff, who have gone above and beyond to assist with their travel needs. From providing prompt and efficient service to offering personalized advice and arranging bespoke itineraries, Gates Travel has consistently delivered excellent results.
Disappointing Experiences
However, not all reviews have been positive. A few customers have reported receiving poor advice and attitude from certain staff members. One reviewer claimed that a young lady in the Kendal branch had a judgmental attitude, failed to listen to their question, and provided unwanted information. Another reviewer reported incorrect information provided by a staff member regarding European rail passes.
Conclusion
While some customers have experienced disappointing experiences with Gates Travel, the majority of reviews praise the company's exceptional service and staff. From booking flights to arranging bespoke itineraries, Gates Travel has consistently delivered excellent results.
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