Nurturing happy, confident, and independent learners
The Carpet Doctor is a family-owned and run business based in Dorchester, Dorset, with over 28 years of experience in expert carpet and rug cleaning. We strive to provide all of our customers with a great value, high-quality service. Our methods are tailored to each customer individually, ensuring that every client receives a personalized experience. We don't advertise "10 a room" and then charge extortionate extras like many new businesses today!
Our Expertise
Our manager and owner, Steve Chapman, has over 25 years of experience in expert carpet cleaning services. We believe in complete customer satisfaction, and our staff have received the same high standard of training, coming with the same level of insurance and commitment that makes us stand out above the rest. On every job, we use our expertise to survey and decide which cleaning method to use; either low moisture, powder, dry, or full extraction. We have over 14 different machines, so rest assured we have a cleaning process that will suit the job at hand.
Our Services
At The Carpet Doctor, we specialize in a wide range of services, including:
- Deep cleaning of any type of fitted carpet
- Expert stain removal
- Scotchguarding and stain prevention treatments
- Commercial carpet cleaning of any size
- Upholstery cleaning of any material and type
- Leather cleaning that replenishes and protects
- Tile cleaning and sealing
Why Choose Us?
We understand that every customer is unique, which is why we treat every customer individually. We don't believe in a "one size fits all" approach. Our methods are tailored to each customer's specific needs, ensuring that every client receives a personalized experience. We are committed to providing a great value, high-quality service that exceeds our customers' expectations.
What Our Customers Say
Don't just take our word for it! Our customers rave about our services, saying that we are "brilliant, " "professional, " and "highly recommended." Read our reviews to see what our customers have to say about our services.
Overview of Reviews
The reviews for The Carpet Doctor are overwhelmingly positive, with 20 out of 21 reviewers giving a 5-star rating. The reviewers praised the company's exceptional service, professionalism, and impressive results.
Quality of Service
The reviewers consistently mentioned the professional, polite, and friendly staff, with many commenting on the excellent communication and prompt response times. The company's attention to detail and thorough cleaning process were also highly praised.
Cleaning Results
The reviewers were extremely satisfied with the cleaning results, with many commenting on the impressive cleaning of their carpets, upholstery, and rugs. Some reviewers mentioned that their carpets looked like new after the cleaning process.
Customer Service
The reviewers praised the company's customer service, with many mentioning the helpful and efficient staff. Some reviewers appreciated the rapid response times and the company's willingness to accommodate their scheduling needs.
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