Enhancing your space, one design at a time.
Welcome to The Grand Hotel, your gateway to experiencing the vibrant city of Swansea and the captivating landscapes of the Gower Peninsula. Nestled in the heart of the city centre, our 3-star hotel boasts a rich heritage and offers contemporary hospitality with a touch of classic charm.
A Rich History and Modern Hospitality
Established in the 1930s, The Grand Hotel has been a landmark in Swansea, renowned for its ideal location and unique design. Today, we offer contemporary comfort and amenities with a focus on exceptional hospitality.
Tailored Services for Every Guest
At The Grand Hotel, we understand that every guest has different needs and desires. We offer a diverse selection of services to ensure an unforgettable experience:
Event Planning & Concierge Services: We take the stress out of planning your special events, whether it's a romantic wedding, a corporate gathering, or a family reunion.
Dining Experiences: From casual dining in our relaxed Bistro to enjoying a tailored private dining experience, our team will cater to your culinary preferences.
Exceptional Guest Experiences: We offer a range of unique experiences to enhance your stay, including rooftop hot tubs in our luxurious suites, an award-winning sports bar, and access to a wide range of local activities.
Embracing the Local Charm
Beyond our hotel walls, Swansea itself offers a wealth of experiences for every kind of traveler. Our central location grants you easy access to:
- Cultural attractions: Explore historical landmarks, art galleries, and captivating museums.
- Outdoor adventures: Discover the beauty of the Gower Peninsula with its stunning beaches, coastal paths, and picturesque villages.
- Thrilling entertainment: Enjoy a variety of nightlife options, shopping districts, and bustling entertainment venues.
Your Perfect Getaway Awaits
At The Grand Hotel, we believe in creating memorable experiences that leave a lasting impression. Whether you're seeking a romantic escape, a family getaway, or a productive business trip, we have something for everyone.
Hotel Experiences: Positive and Negative Feedback
Positive Feedback:
- Staff were helpful and friendly.
- Food was outstanding and catered to dietary needs.
- Hotel was clean and well-appointed.
- Breakfast was generous and cooked well.
- Staff went out of their way to make events special, such as weddings.
Negative Feedback:
- Bar staff lacked training in customer service.
- Customer service in the bar was awful.
- Rooms had issues such as mold, dust, and lack of cleanliness.
- Prices and breakfast times were not provided.
- Android app did not work properly.
- Some guests felt they were treated poorly due to their nationality.
- Air conditioning did not go below 19 degrees, making the room hot.
- Cleaning was lacking, and some items were not provided, such as coffee and sugar.

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