Business Details
Emergency
services
Your Trusted Funeral Service in Ottery St Mary
F J Luxton has served the Ottery St Mary community since 1855, offering discreet and professional funeral arrangements. Established by William Luxton and passed through generations, the business was acquired by Grassby Funeral Service in 2022 while maintaining its original premises. Led by Funeral Director Debbie Cross and supported by Consultant Sue Luxton, we provide comprehensive services including traditional burials, cremations, woodland burials, and memorial masonry. Our team prioritises personal assistance, handling all legal, financial, and ceremonial requirements with sensitivity. With over 150 years of collective experience, we ensure complete confidentiality and flexibility to accommodate individual needs.Our services extend to bereavement support, pre-payment funeral plans, and memorial renovations, adhering to strict professional standards. We maintain partnerships with local crematoria and cemeteries, offering guidance on coffin selection, service arrangements, and charitable donations. Our 24-hour service ensures immediate support during times of need, with telephone calls recorded solely for quality assurance. As NAMM members, we uphold excellence in memorial craftsmanship and maintain affiliations with Lighthouse Funerals Ltd for continued service integrity.
Services
Traditional Burial
Cremation Services
Woodland Burial
Bereavement Support
Memorial Masonry
Pre-Payment Plans
Coffin Selection
Chapel of Rest
Funeral Transport
Charitable Donations
Highlights and features
- We have served the local community since 1855 with generational expertise
- Our team includes NAMM-accredited memorial masonry specialists
- 24/7 service available for immediate bereavement support
- We offer environmentally conscious woodland burial options
- Our pre-payment funeral plans provide financial certainty
Associations and certifications
- NAMM
What people say
24/7 availability
Personalised support
Professional staff
Local knowledge
Flexible options
Services
Traditional Burial
We arrange traditional burials in local churchyards or cemeteries, handling all interment fees and documentation. Our team coordinates grave preparations, memorial installations, and compliance with church or local authority regulations. Services include grave-digging coordination and exclusive burial rights purchases.
Cremation Services
Comprehensive cremation services include chapel bookings, medical fee payments, and multimedia support. We partner with East Devon and Exeter crematoria to provide live webcasting, photo slideshows, and music arrangements for personalized ceremonies.
Woodland Burial
Eco-friendly woodland burials using biodegradable coffins in natural settings. We source willow and bamboo coffins locally, advise on memorial options like tree planting, and provide access to certified green burial grounds across Devon.
Memorial Masonry
Custom memorial creation with materials, inscriptions, and design approvals. Our NAMM-accredited team ensures cemetery compliance for headstones, tablets, and renovation projects, offering both traditional and contemporary styles.
Bereavement Support
Ongoing emotional support and practical guidance through the bereavement process. Services include funeral planning consultations, charity donation coordination, and access to local support networks for long-term grief management.
People
Debbie Cross
Funeral Director
Qualified funeral director managing daily operations since 2015. Specialises in compassionate service coordination and maintains NAMM accreditation for memorial design expertise.
Sue Luxton
Consultant
Third-generation family member with decades of experience. Provides specialist guidance on traditional funeral practices and conducts ceremonies when specifically requested by families.
Questions
What funeral service options do you provide?
We offer traditional burials, cremations, woodland burials, and memorial services with flexible arrangements for religious or non-religious ceremonies.
Do you provide 24/7 emergency services?
Yes, our 24-hour service ensures immediate assistance with deceased collection and urgent funeral arrangements at any time.
Can I pre-plan a funeral?
We offer pre-payment funeral plans to secure current prices and document personal wishes in advance for future arrangements.
How do you handle cremated remains?
Options include scattering in crematorium gardens, interment in cemeteries, or collection by families with biodegradable urns available.
Are woodland burials environmentally friendly?
Yes, our green burials use biodegradable coffins and preserve natural habitats without permanent memorials to maintain wildlife areas.
Do you assist with charity donations?
We coordinate charitable donations in lieu of flowers, including Gift Aid processing and donor lists for selected charities.
