Reliable Service ~ Great Customer Care ~ Competitive Pricing
Real Motorcycles, based in Rugby, has been a trusted name in the motorcycle repair industry since 2012. Over the years, we have established a reputation for providing reliable and outstanding customer service, delivering open, friendly, and honest approaches to all our customers. Our expertise lies in repairing and servicing motorcycles, preparing motorcycles for MOTs, and offering flexible solutions for all your biking needs. From MOTs, replacement tyres, and puncture repairs to full engine rebuilds for motorcycles and scooters, there's no job too big or small for us to handle.
Our Workshop
Our workshop, located at Unit G, Great Central Way, Rugby, CV21 3XH, is equipped with the latest technology and tools to ensure that all repairs and servicing are carried out efficiently and effectively. Our team of highly skilled technicians is trained to handle a wide range of motorcycles and scooters, including sports bikes, classic bikes, dirt bikes, tourers, and scooters. We understand the importance of keeping your bike in top condition, which is why we approach every customer individually and listen to their needs to provide the best possible solution.
Motorcycle Servicing
At Real Motorcycles, we offer three levels of servicing to cater to your needs. Our Basic Service includes engine oil and filter change, air filter clean/replace, tyre pressures, electrics check, drive chain check, adjust and lube, brakes check, and suspension check. Our Standard Service includes all of the above, plus spark plugs change and carburettor balance. Our Major Service includes all of the above, plus valve clearance check, camchain check, camchain tensioner check, throttle cable freeplay check, clutch cable freeplay check, coolant replace, and brake fluid replace. We use genuine and aftermarket parts from major manufacturers, including Kawasaki, Suzuki, Honda, Yamaha, KTM, Harley, Piaggio, Aprilia, Vespa, Moto Guzzi, Benelli, Gilera, Derbi, Triumph, and all Chinese makes, such as SYM and Kymco. We also supply and fit all makes of tyres.
Motorcycle Repairs
Every bike has its own history, and that's why we provide customised solutions for all motorcycle repairs. Our team of skilled technicians can handle any repairs, no matter how big or small. From engine rebuilds to electrical faults and suspension issues, we have the latest technology and tools to diagnose and repair the problem efficiently. We provide flexible options for all your biking needs and approach every customer individually to provide the best possible solution.
Real Motorcycles is committed to providing exceptional customer service and quality workmanship at competitive prices. Whether you need a basic service, major repairs, or just replacement tyres, we're here to help. Contact us today to find out more about our services and how we can help you.
Real Motorcycles, Rugby: Customer Reviews Summary
Real Motorcycles in Rugby has received an overwhelmingly positive response from their customers, with the majority of reviews praising their friendly and knowledgeable service, competitive pricing, and excellent mechanics.
Customer Feedback on Services:
- Tyre Changes and Repairs: Several customers praised the garage for their efficient and affordable tyre changes and puncture repairs. They also appreciated the team's willingness to fit them in at short notice.
- MOTs and Servicing: Real Motorcycles' ability to provide thorough and reasonably-priced MOTs and servicing has been a significant selling point for many customers. Their attention to detail and transparency during these services were particularly appreciated.
- Mechanical Work and Maintenance: The garage's mechanical work and maintenance services were praised for their high quality and affordability. Many customers mentioned the staff's knowledge and skill in fixing complex issues, as well as their ability to explain problems in an understandable manner.
- Electrical Repair and Brake Services: Customers were happy with the garage's electrical repair and brake services, noting the staff's expertise and the value for money offered.
Customer Feedback on Pricing and Service:
- Competitive Pricing: Real Motorcycles' competitive pricing was a common theme in the positive reviews. Customers appreciated the garage's ability to offer high-quality services at a lower cost than other local providers.
- Friendly and Knowledgeable Staff: The staff at Real Motorcycles were frequently praised for their friendly and approachable nature, as well as their extensive knowledge of motorcycles and their mechanics.
- Efficient and Fast Service: Customers were impressed with the garage's efficient service, noting that work was often completed faster than expected and to a high standard.
Negative Feedback:
- Upselling: One customer mentioned that the upselling was a bit aggressive, although this did not deter them from returning to the garage.
- Rudeness: One review noted that the staff was rude and pressuring, particularly when discussing the price of a motorcycle. However, this feedback was not echoed in other reviews, suggesting that this may have been an isolated incident.
Overall, Real Motorcycles in Rugby has built a strong reputation among motorcycle enthusiasts in the area, offering a range of services at competitive prices and delivering a consistently high level of customer satisfaction.
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