Business Details
24 Years
experience
Expert Electronics Repair Services in Crewe
Established in 2002, Repair World Direct has grown into a trusted repair centre for electronic devices. Our journey began in a garage repairing games consoles, evolving into a dedicated repair shop in Crewe, Cheshire. With over 60 combined years of technical expertise, we specialise in repairing phones, tablets, laptops, desktops, and games consoles. Our purpose-built workshop employs UK-trained technicians who complete around 1,000 repairs monthly. We prioritise customer service, offering on-site repairs, a live chat portal with assigned technicians, and same-day services where possible.Our team includes specialists like Ben, the owner with 27 years' experience, and Clare, our workshop manager. We serve both individuals and businesses, including schools, NHS trusts, and mobile phone contract companies. Our commitment to quality is reflected in our VAT-registered status and custom-built device-specific workshops. We provide free initial diagnostics, with a 29 fee for further testing that may be deducted from repair costs. Our services combine technical excellence with transparent communication, ensuring devices are repaired efficiently and cost-effectively.
Services
iPhone Repair
iPad Repair
Console Repair
Laptop Repair
Business Repairs
Details
- Year established: 2002
Highlights and features
- We have over 60 combined years of technical experience in electronics repair.
- Our technicians specialise in specific repair types, ensuring expert service.
- We offer a live chat portal with assigned technicians for repair updates.
- All repairs are completed on-site in our purpose-built workshop.
- We serve businesses including NHS trusts and educational institutions.
Services
iPhone Screen Repair
We specialise in iPhone screen repairs for models from iPhone XR to iPhone 16 series. Our technicians replace cracked or damaged screens with precision, using quality components. Customers benefit from same-day service where possible and a live portal to track repair progress.
iPad Screen Repair
Our iPad screen repair service covers all iPad Pro models and recent generations. Technicians in our dedicated workshop replace damaged screens while preserving device functionality. Repairs include LCD and glass components for optimal display performance.
Console Repair
We repair PlayStation, Xbox, and Nintendo Switch consoles, including HDMI port replacements. Our specialists address hardware failures and connectivity issues in gaming devices, ensuring minimal downtime for customers.
Business Repairs
As preferred partners for UK schools and NHS trusts, we provide bulk repair services for businesses. Our VAT invoices, bulk discounts, and dedicated portal system support organisations maintaining mobile technology fleets.
Laptop Repair
Our technicians handle laptop repairs including hardware replacements and diagnostic services. With specialist knowledge of PC and Mac systems, we restore functionality to business and personal computing devices efficiently.
People
Ben
Owner
With 27 years' technical experience and 11 years as IT manager at British Airways, Ben founded Repair World Direct in 2002, growing it from a garage operation to a trusted repair centre.
Clare
Workshop Manager
Clare has managed our workshop since 2012, combining organisational skills from her care industry background with technical expertise in phone and handheld device repairs.
Hannah
iPad Technician
Hannah, our senior iPad technician since 2012, combines deep technical knowledge with customer-focused service, specialising in tablet repairs and device diagnostics.
Andy
Console Technician
Starting as an apprentice at 17, Andy became our expert in laptop and games console repairs, known for solving complex technical challenges across device types.
Kez
Customer Service
Ben's daughter Kez manages customer communications and administrative tasks, balancing her role with physiotherapy studies while providing continuity in our service team.
Questions
How do I track my device repair?
You'll receive portal access to track your repair progress and chat live with your assigned technician via text or email.
Do you repair business devices?
Yes, we're preferred partners for UK schools, NHS trusts, and businesses, offering bulk discounts and VAT invoices for corporate clients.
What payment methods do you accept?
We accept payments through our secure PayPal system during online checkout for all repair services.
Can I visit your repair centre?
Yes, our dedicated repair centre at 109a Nantwich Road, Crewe, offers in-store repairs with same-day service where possible.
What devices do you repair?
We repair iPhones, iPads, laptops, desktops, PlayStation, Xbox, and Nintendo Switch devices in our Cheshire workshop.
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