Business Details
Your One-Stop Shopping & Leisure Destination in London
At W12 Shopping Centre, we pride ourselves on delivering exceptional service as a neighbourhood shopping, leisure, and entertainment hub. Our centre offers a diverse range of convenience and lifestyle retail options, complemented by restaurants, bars, a cinema, and fitness facilities. We prioritise comfort and accessibility, ensuring a hassle-free experience from early morning to late evening. Our dedicated Centre Management Team is available at 020 8746 0038 to address queries, while our 24/7 car park accommodates 178 vehicles.We partner with AccessAble to ensure inclusive facilities and provide amenities such as InPost parcel lockers, Amazon Lockers, and ID photo booths. With over 30 shops, including high street names and niche stores, we cater to diverse needs. Our strategic location in Shepherds Bush provides excellent transport links, making us a convenient destination for residents and visitors alike.
Services
Shopping
Food & Drink
Leisure
Parking
Parcel Services
Highlights and features
- We offer 24/7 secure parking for 178 vehicles.
- Our centre provides over 30 shops including high street and specialist stores.
- We partner with AccessAble to ensure inclusive facilities for disabled visitors.
- We feature a cinema, fitness centre, and multiple dining options.
- Our strategic location offers excellent transport links in Shepherds Bush.
Services
Shopping
Our 30+ shops include high street brands and specialist stores, offering beauty products, household goods, and electronics. Shoppers benefit from convenient access to essentials and leisure items, with varied store hours to accommodate different schedules. The centre serves as a one-stop destination for daily needs and specialty purchases.
Food & Drink
From quick bites to sit-down meals, our food court features diverse options including Aroma, Bagel Bite, Popeyes, and Sprigs Vietnamese Eatery. Patrons enjoy flexible dining experiences tailored to families, professionals, and visitors. The variety caters to different tastes and occasions, operating alongside extended centre opening hours.
Leisure
Leisure facilities include Vue multiplex cinema, Dark Sphere entertainment space, and Sherlock: The Game Is Now escape room. These venues provide family-friendly and adult-focused entertainment options, enhancing the centres role as a social hub. Partnerships with cultural attractions like Machu Picchu exhibitions add unique visitor appeal.
Parking
Secure 24/7 parking for 178 vehicles operates on a tiered tariff system, with covered spaces located on the first floor. The facility supports shoppers, cinema-goers, and nearby event attendees visiting Westfield or O2 Shepherds Bush Empire. Tariff transparency ensures predictable pricing for short and long stays.
Parcel Services
InPost Lockers and Amazon Lockers provide self-service parcel collection and returns, operating outside standard retail hours. These services accommodate online shoppers needs with QR code and app-based access. Strategic placement near lifts and toilets ensures convenient parcel handling for visitors.
Questions
What are W12 Shopping Centre’s opening hours?
Monday–Thursday: 07:00–00:30, Friday–Saturday: 07:00–02:30, Sunday: 07:00–00:30. Individual store hours may vary.
How much does parking cost?
Tariffs range from £3.00 for one hour to £25.00 for 24 hours. Full pricing available online.
Is there accessible parking?
Yes, 178 secure parking spaces across covered levels, accessible 24/7 with clear signage.
Are there places to eat?
Yes, 6+ dining options including Aroma, Popeyes, and Sprigs Vietnamese Eatery across multiple price points.
How do I access parcel lockers?
InPost and Amazon Lockers located near lifts and toilets, accessible via QR code or app.
Is the centre wheelchair accessible?
Yes, AccessAble-certified facilities with detailed accessibility guides available for disabled visitors.