Shop, Dine, Relax, Repeat - Your Ultimate Shopping Experience Awaits!
West 12 Shopping Centre in Shepherd's Bush, London, offers a dynamic mix of shopping, entertainment, and dining options. With over 30 diverse stores, we cater to every taste and budget.
Shopping Spree
Explore a diverse range of shops, from high street brands to unique independent boutiques. Discover fashion, beauty products, electronics, homeware, and everything in between. We have something for the whole family, from clothing and footwear to toys and gadgets.
Delicious Dining
Fuel your shopping spree with a wide selection of food and beverage options. From casual cafes and coffee shops to sit-down restaurants serving diverse cuisines, discover flavors to tantalize your taste buds.
Entertainment & Leisure
Beyond shopping, West 12 offers a variety of entertainment and leisure activities. Catch a movie at Vue Cinema, enjoy sweet treats at one of the many coffee shops, or get pampered at one of the beauty salons.
Convenient Services
Our dedicated team provides various services to enhance your shopping experience. Take advantage of secure parking, convenient bag storage, and a helpful customer information desk. We also offer baby changing facilities and accessible access throughout the centre.
More Than Just Shopping
West 12 is more than just a shopping centre. We're a community hub where people can connect, relax, and enjoy a day out. Join us for events, workshops, and family-friendly activities throughout the year.
Discover West 12
Explore our website to learn more about:
- Opening hours and contact information
- Individual store directory
- Promotions and events calendar
- Comprehensive parking information
- Accessibility and guest services
Positive Aspects
Overall, reviewers have mixed opinions about West12 Shopping Centre. While some appreciate its convenience, variety of shops, and cleanliness, others have complaints about the centre's condition, security, and customer service.
Deficiencies and Concerns
Several reviewers have raised concerns about the centre's cleanliness, particularly in the toilets. Victoria Lafbery describes the female toilets as "absolutely disgusting" and notes overflowing sanitation bins, unhygienic toilet seats, and poor customer service. Helena Soares mentions that the toilets are convenient and clean, but does not address the other reviewers' concerns. The centre's security has also been criticized, with reviewers reporting rudeness from staff and poor enforcement of rules.
Weaknesses
Some reviewers have noted that the centre's condition has deteriorated since Argos closed down. Joanna Howard describes the centre as "a bit tired" and notes that the replacement of Morrisons with Lidl and Superdrug with Saver has negatively impacted the centre's standard. Other reviewers have criticized the lack of high-end shopping options and dog-friendliness.
Likes and Dislikes
Reviewers generally appreciate the centre's convenience, with many being able to find what they need without having to travel to a larger shopping centre. The variety of shops, including Boots, JD Sports, and Holland & Barrett, has also been praised. On the other hand, some reviews have noted the centre's small size and limited parking options.
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