Expert property management services tailored to your needs
At John G Hills, we are a partnership of Chartered Surveyors, Valuers, Land and Estate Agents based in Leyburn, North Yorkshire. With a broad client base stretching from Belper in Derbyshire to Argyll in Scotland, we have extensive expertise in providing comprehensive property management services to our clients across the region.
Our Services
We offer a wide range of services designed to cater to the diverse needs of our clients. Our estate management services are at the heart of our business, and we pride ourselves on providing personalized attention to detail to ensure that our clients' properties are well-maintained and profitable. Our services include property sales, lettings, estate management, landlord and tenant rent reviews, agriculture, commercial properties, and new homes valuation. Whether you're looking to buy, sell, or rent a property, or require expert advice on estate management, we have the expertise and resources to help.
About Our Team
Our team of experienced Chartered Surveyors and Valuers has extensive knowledge of the local property market and a deep understanding of the complexities involved in property management. We take pride in our ability to provide expert advice and guidance to our clients, ensuring that their properties are well-maintained and profitable. We are committed to providing exceptional customer service and ensuring that our clients' needs are always met.
Unprofessional and Poor Communication Skills
The reviewed company has been criticized for its lack of professionalism and poor communication skills. Two customers, Michael James and Laurie J., have shared their disappointing experiences with the company. Both reviewers have given the company 1-star ratings and have expressed their shock and disappointment with the way they were treated.
Lack of Enthusiasm and Uninterested Behavior
According to the reviews, the staff at the company, particularly Anthea and a male representative, showed a lack of enthusiasm and uninterested behavior. Michael James noted that Anthea did not introduce herself when answering the phone, and the application form sent to him was a scanned piece of paper, which he felt was unprofessional. Laurie J. reported a similar experience, where she had to wait for 90 seconds before being acknowledged, and the male representative was cold, blunt, and uncommunicative.
Rude and Abrasive Behavior
Laurie J. described the male representative as "monosyllabic, abrasive, and rude", and suggested that the company may have an issue with communicating with women. Both reviewers have expressed their shock and disappointment at the company's behavior, and have stated that they would never buy from or recommend them.
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