Sleep better, live better
Welcome to The Carriage Burley, Yorkshire's premier bed and mattress showroom. We are a family-run business located in the heart of Burley in Wharfedale, West Yorkshire. Our 3000 square foot showroom is spread over two floors, showcasing an extensive range of premium bed brands, mattresses, divans, and bed frames to suit all styles and budgets.
Our Story
We are a husband and wife team, William and Vicky Golding, who took ownership of the long-established, local bed shop, World of Beds, in 2016. Our number one priority is to offer outstanding service levels, and we strive to make the experience of choosing, buying, and having that bed delivered the best that it can be. We believe in providing exceptional customer service, ensuring that our customers get a good range of quality beds that cover all budget levels.
Our Expertise
As approved stockists of the Somnus Range by Harrison Spinks, we have a large range of beds and mattresses, divans, and bed frames to suit all styles and budgets. We also supply and fit a huge range of fitted and freestanding bedroom furniture, with a free design and "no obligation" quotation. Our purpose-designed sleep studio showcases beds and mattresses from Somnus, Enchanted House Beds, Milbrook, Hestia, and MiBed, as well as other high-quality bed brands. To complement and add further comfort, we sell beautiful, luxurious duvets and pillows from Brinkhaus and The Fine Bedding Company.
Our Commitment to Safety
Here at The Carriage, we care about the safety of our clients and colleagues. We have followed the strict government guidelines and carried out a full risk assessment to ensure a safe and secure shopping experience. We have implemented social distancing measures, hand sanitizer stations, and protective coverings for bed displays to ensure a safe and healthy environment for our customers.
Our Services
At The Carriage Burley, we offer a wide range of services to ensure that our customers have a seamless and enjoyable shopping experience. From our sleep studio, where you can try out our extensive range of beds and mattresses, to our free design and "no obligation" quotation for fitted and freestanding bedroom furniture, we are committed to providing exceptional customer service. We also offer free local delivery within a 15-mile radius and will assemble your bed in the right room, not leaving it in the hallway!
Our Promise
At The Carriage Burley, we promise to provide you with an exceptional shopping experience, exceptional quality products, and outstanding customer service. We aim to make the experience of choosing, buying, and having that bed delivered the best that it can be.
Overall Experience
The majority of customers have had a fantastic experience with The Carriage, praising the excellent customer service, particularly from Vicky, who spent time with them to ensure they chose the right mattress and bed. Many have commented on the comfortable and high-quality products, with some mentioning the uniqueness of the store's offerings.
Customer Service
The customer service at The Carriage has been consistently praised, with staff being described as friendly, helpful, and courteous. Vicky, in particular, has been mentioned multiple times for her exceptional service, taking the time to understand customers' needs and providing personalized recommendations.
Product Quality
The quality of the products, including beds, mattresses, and home furnishings, has been highly praised. Many customers have commented on the comfort and quality of the products, with some mentioning the uniqueness of the store's offerings.
Delivery and After-Sales Service
The delivery and after-sales service have also been praised, with customers commenting on the punctual and efficient delivery, as well as the friendly and courteous staff who delivered the products.
Negative Comments
One customer had a negative experience, feeling rushed and unwelcome in the store. They also mentioned being put off by a sign in the window stating "no muddy boots and no dogs".
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