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Smith & Clarks Ltd is a reputable and established used car dealership based in Andover, Hampshire. With over years of experience in the industry, we have established a solid reputation for providing exceptional customer service and offering a diverse selection of high-quality used vehicles.
Our team of experienced professionals meticulously inspects each vehicle to ensure it meets our rigorous standards. We offer a wide range of popular makes and models, covering various needs and budgets. Whether you're searching for a reliable hatchback, a spacious estate, or a luxurious SUV, we have something for you.
Our Services
At Smith & Clarks Ltd, we are committed to providing our customers with a seamless and enjoyable car-buying experience. Our services include:
- Personalized recommendations: Our knowledgeable sales team will take the time to understand your individual requirements and recommend suitable vehicles based on your preferences and budget.
- Competitive financing options: We offer flexible financing plans that cater to different financial situations.
- Comprehensive warranties: For your peace of mind, we provide comprehensive warranties on most of our vehicles.
- Part exchanges: We are happy to consider part exchanges against your old vehicle.
- Competitive valuations: We offer competitive valuations for your vehicle based on current market conditions.
Customer Satisfaction
Our customers are at the heart of everything we do. We are dedicated to providing excellent customer service and ensuring a positive experience throughout the entire process. Our team is always available to answer any questions you have and address your concerns.
We take pride in building lasting relationships with our customers and are committed to exceeding their expectations. Our commitment to transparency, integrity, and exceptional customer service has earned us the trust of numerous satisfied clients.
Overall Experience
The overall experience of customers with Smith and Clarks is overwhelmingly positive. The dealership is praised for its friendly, professional, and efficient service.
Staff and Service
The staff, particularly Iain, is commended for being honest, knowledgeable, and helpful throughout the buying process. The service is described as smooth, quick, and pressure-free.
Vehicle Quality and Presentation
The vehicles sold by Smith and Clarks are reported to be in excellent condition, with any minor marks or issues disclosed to customers beforehand. The cars are presented clean and well-maintained.
Communication and Aftercare
The dealership is praised for its excellent communication, with customers receiving prompt responses to their enquiries and being kept informed throughout the buying process. Aftercare service is also reported to be fantastic, with any issues resolved quickly and efficiently.
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