Opening New Doors for our Customers, One Garage Door at a Time
Introduction
Benchmark Timber is a renowned supplier of premium-quality timber cladding and decking materials. Located in the heart of the UK, we have over many years of experience in milling and delivering exceptional timber products to discerning clients across the country. With a deep-rooted commitment to sustainability and exceptional craftsmanship, we are dedicated to transforming your projects with unparalleled natural beauty and durability.
Sustainable Timber Cladding Solutions
At Benchmark Timber, we understand the importance of responsible resource management. All our timber products are sustainably sourced from FSC or PEFC certified forests, ensuring that environmental conservation is central to our operations. We never engage in the unsustainable practice of felling tropical forests.
Custom-Tailored Expertise
Our team of experienced professionals offers personalized guidance and support throughout your project. From initial consultations to delivery, we go the extra mile to ensure your satisfaction. Our timber experts will assess your project requirements, discuss suitable timber species, and offer tailored recommendations to match your unique vision.
Comprehensive Range of Products
We offer a diverse range of standard timber cladding and decking products, including Western Red Cedar, Cedar, Larch, Thermowood, and more. Additionally, we can custom mill non-standard profiles and treated timber cladding to meet your exact requirements.
Attention to Detail and Quality Assurance
At Benchmark Timber, we pride ourselves on meticulous attention to detail and unwavering quality standards. Each piece of timber is meticulously inspected before machining to ensure it meets our stringent standards. Our skilled machinists are highly trained to identify and reject any defective timber, ensuring only the highest quality products reach our clients.
Collaboration and Consultation
We encourage collaboration with our clients and actively seek their input during the planning and execution stages. We offer comprehensive consultations, provide design and planning guidance, and can provide valuable insights into the characteristics and suitability of different timber species.
Poor Customer Service and Delivery Issues
Several reviewers have reported poor customer service and delivery issues with Benchmark Timber Ltd. Valentina-Laura Tocu and Paul Tittensor both gave the company 1-star reviews, with Valentina-Laura-Tocu stating that the company is a "joke" and that they wasted half an hour driving in circles to find a non-existent location. Paul Tittensor reported that the timber was delivered with the face down, causing damage, and that the company blamed the customer for the mistake. David Thomas also had a poor experience, stating that the company tried to fob him off because his order of 1500 pieces of timber was too small.
Positive Experiences and Quality Products
On the other hand, several reviewers have reported having positive experiences with Benchmark Timber Ltd. John Rushton gave the company 5 stars, stating that the Western Red Cedar he purchased was of high quality and that he would use the company again. Sharon Thayer, Steve, Mike Rapp, Rachael Manton, Greg Matthewson, Robert Pembery, and Steven Kirk all gave the company 5-star reviews, praising the company's customer service, quality products, and fast delivery.
Quality of Products
Many reviewers praised the quality of the products they received from Benchmark Timber Ltd. John Rushton stated that the Western Red Cedar he purchased was of premium grade quality, with no knots present. Steve, Mike Rapp, and Greg Matthewson all praised the quality of the Cedar cladding they received. Robert Pembery and Steven Kirk both stated that the Cedar looks fantastic and that they would highly recommend the company.
Be the first to review Benchmark Timber.
Write a Review
