Building a better future, one installation at a time.
Poplar Insulation is a leading specialist in thermal insulation and sheet metal contracting, with a rich history of serving the industrial, commercial, retail, leisure, and educational sectors for over 25 years. Our headquarters are in Bristol and Cardiff, from where we offer our nationwide services throughout England and Wales. Our unwavering commitment to delivering high-quality work, minimising environmental impacts, and incorporating the latest innovations has earned us a reputation for excellence and reliability.
Our Company Ethos
At Poplar Insulation, we pride ourselves on our core family values, which we extend to our relationships with clients, suppliers, and communities. We treat everyone with respect, support our community, and strive to minimise our environmental impact in every aspect of our operations. We are dedicated to responsible sourcing, working tirelessly to ensure that all materials used in our projects are ethically sourced and contribute positively to society.
Our Team
Our team comprises experienced professionals in various fields, including thermal insulation, sheet metal, trace heating, industrial plant removals, and scaffolding. We are proud to have Michael Nolan as our Managing Director, along with Blaine Nolan, Rosa Nolan, Neil Garland, Tony Binding, Calum Davis, George Jones, and Natalie Andres, who have all contributed significantly to our success. Our team is dedicated to delivering top-quality work and building strong, trusted relationships with our clients.
Our History
Poplar Insulation was founded in 1995 on Poplar Road, Bedminster Down in Bristol by our current Managing Director. Since then, the organisation has grown exponentially, establishing itself as one of the largest and most trusted insulation specialists in the UK. We have expanded our presence from Bristol to Cardiff, catering to clients across England and Wales, including the M5 and M4 corridors, and even in London.
Our Services
As a specialist contractor, we offer a wide range of services that cater to the unique needs of our clients. Our services include:
Thermal Insulation
We provide specialist thermal insulation services that help our clients reduce energy costs, minimise carbon emissions, and improve overall system performance. Our expertise spans various sectors, from industrial to commercial, retail, leisure, and educational, ensuring that we have the skills and experience to deliver bespoke solutions tailored to your needs.
Sheet Metal
Our sheet metal services encompass the design, fabrication, and installation of a wide range of metal products, including ducting, cladding, and architectural features. Our skilled craftsmen use the latest technology to create high-quality, durable, and aesthetically pleasing products that meet the needs of our clients.
Trace Heating
Our trace heating solutions help prevent frost, freeze damage, and process control issues in pipelines and vessels. We use self-regulating, mineral insulated, and constant wattage trace heating systems to ensure that our clients receive tailored solutions that meet their specific needs.
Industrial Plant Removals
We offer industrial plant removal services that are efficient and safe, helping our clients decommission and relocate plants while minimising downtime and disruption.
Scaffolding
Our scaffolding services provide safe and secure access for our clients' construction and maintenance needs. We offer a range of scaffolding solutions, including tube and fitting, system scaffold, and temporary roof systems, all designed to meet the unique requirements of each project.
At Poplar Insulation, we are committed to delivering the highest standards of quality, safety, and innovation in every aspect of our work. Contact us today to see how we can help you achieve your goals.
Initial Impressions and Quote
The reviewer, Mike Barber-Starkey, initially received a prompt site visit and quote from the company for an insulation job at the local rugby club. However, things took a turn for the worse from there.
Lack of Communication and Follow-Through
Despite giving the go-ahead in September, the reviewer was left chasing the company for updates, with numerous emails and phone calls going unanswered. The company's lack of communication and follow-through led to significant delays and a complete failure to deliver on their promises.
Unreliable and Unprofessional
The company's unprofessional behavior was further exemplified when one of their engineers was in the area doing snagging work, but failed to complete the reviewer's job, which could have been done on the same day. Instead, the reviewer received an email apologizing for the delay and informing them that the company would be unable to undertake the works.
Consequences and Warning
The reviewer highlights the negative consequences of the company's actions, including exposed pipes being left open to the possibility of freezing, and warns others to be cautious when choosing this company for any work. The reviewer also mentions that they have three large jobs that will no longer be going to this company due to their poor performance.
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