Finest Windows is a renowned manufacturer and installer of high-quality windows, doors, and conservatories based in Portsmouth, Hampshire. With over 15 years of experience, our team of professionals is dedicated to providing bespoke solutions that meet the unique needs of our clients. Our commitment to excellence has earned us an envied reputation for quality and service, making us the go-to choice for homeowners seeking high-security, custom-made products at competitive prices.
Our Services
At Finest Windows, we take pride in offering a comprehensive range of services that cater to the diverse needs of our clients. From designing and manufacturing bespoke windows and doors to installing conservatories and orangeries, our team of experts is equipped to handle every aspect of your glazing requirements. We use only the finest materials and employ the latest technologies to ensure that our products are engineered to technically superior performance standards. Our services include:
- Manufacturing and installation of PVCu windows, feature front doors, composite front doors, PVCu sliding sash windows, conservatories, and orangeries
- Design and build services for bespoke conservatories and orangeries
- Free surveys, advice, and quotations
- Personalized customer service
Why Choose Finest Windows?
At Finest Windows, we understand the importance of craftsmanship, attention to detail, and exceptional customer service. That's why we employ only full-time staff, ensuring that every project is completed to the highest standards of quality and workmanship. Our commitment to excellence is reflected in our accreditations, including Fensa registration, and our reputation for delivering high-security, bespoke products that exceed our clients' expectations. Whether you're looking to replace your front door, add a conservatory, or upgrade your windows, we're confident that our team will provide you with the finest service and quality.
Our Values
At Finest Windows, we're passionate about delivering exceptional customer experiences, and our values reflect this commitment:
- Quality: We're dedicated to providing high-quality products and services that meet the unique needs of our clients.
- Integrity: We're honest, transparent, and committed to building long-term relationships with our clients.
- Innovation: We stay ahead of the curve by embracing the latest technologies and materials to ensure that our products are technically superior.
What Our Clients Say
Don't just take our word for it! Our clients rave about our services, and we're proud to share their testimonials with you. From bespoke conservatory designs to expert installations, our clients appreciate the attention to detail and exceptional customer service that we provide.
Excellent Service and Products
Finest Windows has received overwhelmingly positive reviews from customers, with several praising their excellent service and products. Customers have reported being impressed with the quality of the end product, as well as the professionalism and courtesy shown by the fitters. The company has also been praised for their ability to fit customers in quickly and for their helpful office staff who explain each step of the process and answer queries.
Concerns and Issues
However, not all reviews have been positive. Some customers have reported issues with the company's warranty and customer service. One customer reported a constant whine through a window after only a few years of installation, and despite contacting the company multiple times, was unable to get a response. Another customer reported that their windows had misting between the panes after only two years, and were told that they weren't covered by the 10-year guarantee unless they could provide an annual maintenance schedule.
Unprofessional Behavior
There have also been reports of unprofessional behavior from some employees. One customer reported being treated rudely by a customer service representative, and another reported that their customer service was "extremely unprofessional" and in need of further training.
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