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Our Vision
At TAG Forklift Truck Services, our vision is to empower businesses in the Northwest England and beyond with reliable and efficient materials handling solutions. We understand that productivity and reliability are paramount in today's competitive landscape. That's why we provide the best equipment and services available, tailored to meet your specific needs.
Who We Are
Established in 1994, TAG Forklift Truck Services is a leading independent provider of hire, service, and sales for all material handling equipment. We are proud to be based in Trafford Park, Manchester, and have built strong relationships with businesses across the region. Our team of experienced professionals are dedicated to providing exceptional customer service, ensuring your complete satisfaction.
What We Offer
We offer a comprehensive range of services and equipment to meet your diverse needs. This includes:
- Forklift Sales & Hire: Access to a wide range of new and used forklifts, covering both traditional and electric models.
- Forklift Service & Repair: Comprehensive maintenance and repair services for all makes and models of forklifts.
- Hire & Rental: Flexible hire options for all your material handling needs, with options to suit your budget and project requirements.
- Access Equipment: Scissor lifts, cherry pickers, and boom lifts to reach new heights and perform various tasks efficiently.
- Additional Services: Operator training, safety systems, fleet management, racking solutions, and much more.
Our Values
Our core values underpin everything we do at TAG Forklift Truck Services:
- Customer Focus: We are dedicated to understanding your unique needs and providing tailored solutions.
- Integrity: We maintain the highest ethical standards in all our interactions.
- Professionalism: We operate with transparency and accountability in everything we do.
- Efficiency: We prioritize responsiveness and timely service to minimize downtime.
- Innovation: We actively seek advancements in technology and safety to improve your experience.
Summary of Customer Reviews:
Customer Satisfaction and Quality of Service
- Most customers have rated the service as 5 stars, expressing satisfaction with the quality of service provided by TAG Forklift Truck Services.
- Positive comments include the professionalism of instructors, the cleanliness and organization of the training centre, and the provision of free beverages.
- Many customers have appreciated the comprehensive knowledge provided during the training sessions and the friendly staff.
Negative Experiences and Areas for Improvement
- A few customers have had negative experiences, including last-minute cancellations and unprofessional conduct from some staff members.
- Some customers have expressed disappointment with the reliability of the company, as they failed to turn up for booked jobs or respond to calls and texts.
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