Experience the Comfiest Way to Travel
Richmond Coaches is a leading private coach hire and tour operator specialist based conveniently outside Belfast City. Established with the aim of providing exceptional transport experiences, we take pride in offering a reliable, comfortable, and efficient transportation service throughout Ireland, UK, and Europe.
Transfers
Our punctual and reliable transfers ensure a seamless journey to your destination, whether you're catching a flight, meeting a train, or attending a business meeting. Equipped with satellite tracking devices, we can always locate and monitor our coaches in real-time for peace of mind.
Private Hire
Enjoy a comfortable and effortless travel experience with our private hire services. Whether you're planning a sightseeing trip, a shopping excursion, or a relaxing day out, our experienced drivers will take care of everything while you sit back and relax.
Schools
Richmond Coaches understands the unique transportation needs of schools. From day trips to museums or educational excursions to multi-day tours and ski trips, we provide safe and reliable transportation solutions.
Corporate
Impressing clients and partners starts with a seamless transportation experience. Our dedicated project managers and coordinators will work closely with you to plan and execute executive coach hire seamlessly, ensuring a positive brand perception for your organization.
Testimonials
"We were incredibly impressed with the professionalism and courtesy of the drivers. Our recent trip was a seamless experience from start to finish." - Exel Retired Staff Association
"The coach was clean, comfortable, and the driver was both friendly and helpful throughout the journey." - Kilmakee Girls' Brigade
"The driver was absolutely fantastic and really entered into the spirit of the occasion. Highly recommend Richmond Coaches!" - Galway Girls
Conclusion
Richmond Coaches is committed to providing exceptional transportation experiences that exceed expectations. Our experienced team, modern fleet, and attention to detail ensure a comfortable, efficient, and enjoyable journey every time.
Poor Customer Experience
Many reviewers have reported a disappointing and frustrating experience with Richmond Coach, citing instances of abandonment and loss of transportation. Several passengers were left stranded in Dublin on a Saturday evening, including families with children and individuals with disabilities. Reviewers claim that the driver and/or the company owner did not care about the passengers' well-being, prioritizing their own interests instead.
Unreliable Service
Reviewers have highlighted the company's unreliability, with instances of buses not showing up or leaving passengers behind. One reviewer recounts being left behind with four children, while others describe being abandoned at the side of the road. The company's failure to provide adequate transportation has caused inconvenience and distress to many.
Lack of Empathy and Care
The reviewers' accounts of the company's behavior are often accompanied by a sense of outrage and indignation. Passengers have reported being treated with a lack of empathy and care, with the company prioritizing their own interests over the well-being of their customers. This has led to a loss of trust and confidence in the company.
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