Helping you find the right policy at the right price
Our Vision
Haven Knox-Johnston is a leading insurance broker, dedicated to empowering individuals and businesses with tailored insurance solutions that protect what matters most. We believe in personalized protection, transparent advice, and exceptional customer service.
Who We Are
Our team of experienced professionals has a deep understanding of the complex insurance landscape and a genuine passion for helping clients navigate its intricacies. We work collaboratively with you to understand your unique needs and identify potential risks. Our personalized approach ensures you receive the right coverage at competitive rates.
Personal Insurance
- Home & Contents Insurance
- Motor Insurance
- Life & Health Insurance
- Travel & Rural Insurance
- Private Client Insurance
Business Insurance
- Commercial Insurance
- Business & Corporate Reinsurance
- Employee Benefits & Risks
Specialized Insurance
- Marine & Boat Insurance
- Classic & Prestige Vehicle Insurance
- Horse & Farm Insurance
- Property & Liability Insurance
Our Values
- Transparency: We believe in open communication and clear explanations about your coverage.
- Accessibility: We make the insurance process simple and straightforward with local branches across the country.
- Expertise: Our team of experienced brokers are dedicated to providing personalized guidance and recommendations.
- Value: We strive to deliver competitive rates and innovative solutions tailored to your needs.
- Customer Focus: Your satisfaction is our top priority. We are committed to providing exceptional service and claims handling.
Our Commitment
At Haven Knox-Johnston, we are committed to building lasting relationships with our clients. We are dedicated to providing ongoing support, ensuring you have the peace of mind knowing you are protected. We regularly review and adjust your coverage as your needs evolve.
Company Interaction and Service
The overall sentiment of the reviews suggests that the company's staff, particularly James and Jonathan Scanlan, have been praised for their professional, friendly, and honest approach when dealing with clients.
Employee Performance
Individual employees have been commended for their helpfulness and ability to provide suitable cover for clients' vehicles. However, there is a notable exception, with one reviewer expressing disappointment in the company's organisational skills.
Comparison to Competitors
One reviewer had a negative experience with a competing insurance provider, known as "the red telephone, " and was relieved to find better service with the reviewed company.
Company Cars and Humor
One reviewer found it amusing that the company's staff cars had "A-PLAN" as their registration plates, although this comment did not affect their neutral rating.
Long-Term Clients and Family
A long-term client expressed satisfaction with the company's service, citing the helpfulness and friendliness of the staff and their ability to retain clients over the years.
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