Let's build something beautiful.
Here at Jayrest, we are a family-run business with a passion for creating bespoke sofas and upholstered armchairs of the highest quality. With over 40 years of experience in designing and hand-building our range of sofas and chairs, we pride ourselves on offering a unique and personalized service to our customers.
About Us
We are based in Hadleigh, Suffolk, and our showroom is conveniently located for customers from Essex, Norfolk, and Suffolk. Our team of skilled craftsmen and designers work together to create truly bespoke pieces of furniture that are tailored to our customers' individual needs and tastes. From classic to contemporary, our range of sofas and armchairs is designed to complement any style of home, and our commitment to quality and customer service is unwavering.
Our Services
At Jayrest, we offer a range of services designed to make choosing and owning a bespoke sofa or armchair a seamless and enjoyable experience. Our free bespoke sofa and armchair making service allows customers to choose from over twenty sofa styles and thousands of designer fabrics, ensuring that their new furniture is truly unique. We also offer a special sizes service, which caters to customers with specific size requirements. Additionally, our sofa assembly service and knock-down frames service ensure that our customers' new furniture is delivered and installed with minimum fuss and disruption.
What Makes Jayrest Special?
At Jayrest, we believe that what sets us apart from other furniture retailers is our unwavering commitment to quality, durability, and timeless style. Every piece of furniture that leaves our workshop is built to last, and we stand behind our products with a lifetime guarantee on our frames and spring units. Our customers can be confident that their new sofa or armchair will provide years of comfort and enjoyment, and we look forward to welcoming them to our showroom to explore our range.
Quality and Durability Issues
Some reviewers have expressed disappointment with the quality and durability of Jayrest's furniture. One reviewer, J. H., gave a 1-star rating and stated that the underlying structure and materials of their sofa were not lasting well. They regret not refurbishing their existing sofa instead.
Excellent Service and Quality
On the other hand, many reviewers have had positive experiences with Jayrest. They reported receiving excellent service, high-quality furniture, and attention to detail. Some reviewers even mentioned that they had purchased multiple suites from Jayrest over the years and were happy with the results. Richard Atkins, Ann McLauchlan, Charles Brookson, and Maria Stammers all gave 5-star ratings and praised the company's service and quality.
Comfort Issues
One reviewer, Dawn Thompson, had a very negative experience with Jayrest. She gave a 1-star rating and stated that their sofa was extremely uncomfortable, firm, and unergonomic. She suffered from a hip disability and was shocked by the lack of comfort. She also mentioned that she was ignored and shouted at when trying to resolve the issue, which left a sour taste in her mouth.
Conclusion
Jayrest's reputation seems to be mixed, with some reviewers experiencing excellent service and quality, while others had poor experiences with comfort and durability. It is essential for potential customers to research and read reviews carefully before making a purchase.
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