Fabulous Jewellery with a Friendly Service
At The Jewellery Workshop, we pride ourselves on being a friendly and approachable jewellery shop in the heart of Amersham Old Town, Buckinghamshire. Whether you're looking for a special piece of jewellery or want to repair a treasured item, we're here to help. As well as stocking a fabulous range of jewellery, we also offer a comprehensive repair and valuation service.
Our team of experts is dedicated to providing exceptional customer service and ensuring that every customer leaves our store happy. We understand the value of quality and take pride in our work, which is why we're proud to offer a wide range of services, including bespoke jewellery commissions, jewellery repair, jewellery remodelling, watch repair, jewellery valuations, and engraving.
Our Services
Our on-site workshop means we can turn around most commissions and repairs super-fast. We love going that extra mile for our customers, and no matter how complicated or unusual your request, we'll do our best to make it happen.
From bespoke jewellery commissions to jewellery repair, we offer a wide range of services to cater to all your jewellery needs. Our jewellery remodelling service allows you to breathe new life into an old piece of jewellery and transform it into a piece you love. We also offer a professional restringing service for pearls and other beads, and our watch repair service covers a huge range of brands, including Rolex and Cartier.
Why Choose Us
At The Jewellery Workshop, we're passionate about jewellery and dedicated to providing exceptional customer service. Our team of experts has years of experience in the industry, and our on-site workshop ensures that the majority of jewellery repairs and commissions are completed quickly and efficiently.
We pride ourselves on our ability to go that extra mile for our customers, and we're always happy to take on more intricate work that can only be finished by hand. Whether you're looking for a special piece of jewellery or want to repair a treasured item, we're here to help.
Our Story
Since 1999, we have been delighting our customers with our friendly, bespoke service. Our particular strength is creating exquisite custom-made jewellery, and we love nothing more than creating something that is unique and special to the owner. Our team of experts is dedicated to providing exceptional customer service, and we pride ourselves on our ability to go that extra mile for our customers.
Overview of Customer Reviews
The Jewellery Workshop has received overwhelmingly positive reviews from its customers. The majority of reviewers have praised the workshop's excellent customer service, expert knowledge, and high-quality jewelry.
Customer Satisfaction
Most customers have reported being extremely satisfied with their experience at the Jewellery Workshop. They have praised the workshop's staff, particularly Irene, for their knowledge, expertise, and friendly service. Many customers have mentioned that the staff went above and beyond to ensure their needs were met, often exceeding their expectations.
Quality of Jewelry
Customers have been impressed with the quality of jewelry produced by the Jewellery Workshop. They have praised the workshop's attention to detail, creative designs, and high-quality materials. Many customers have mentioned that the jewelry exceeded their expectations and was of exceptional quality.
Issues with Quality Control
One customer, however, had a negative experience with the workshop. They reported receiving a poorly made ring that required multiple repairs and had issues with quality control, including a lack of hallmarking. Despite eventually receiving a satisfactory ring, the customer was unhappy with the communication and apologies received from the workshop.
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