Transforming Spaces, Enhancing Lives
A Trusted Name in Flooring Solutions Across Dorset
For over 15 years, Dorset Contract Flooring has been the go-to name for quality carpets, flooring, and associated services in Bournemouth, Dorset, and beyond. From stunning Karndean flooring to classic carpets and practical cushion floors, we offer a diverse selection to suit any taste and purpose.
Our Expertise and Experience
Our team boasts over 15 years of experience in the flooring industry, meaning we have the knowledge and expertise to guide you through the process, from selecting the perfect products to ensuring a seamless installation. We work directly with homeowners, landlords, and businesses, offering a personalized and efficient service every step of the way.
Wide Range of Quality Products
Our extensive product portfolio includes:
- Karndean Flooring: Authentic, stunning visuals of natural materials like slate, ceramic, marble, and wood, without the drawbacks.
- Carpets: A diverse selection of quality carpets to suit all budgets and preferences.
- Cushion Floors: Budget-friendly and practical options for adding warmth and cushioning underfoot.
- Laminate Flooring: Durable and scratch-resistant, ideal for high-traffic areas.
Dedicated to Customer Satisfaction
At Dorset Contract Flooring, we are passionate about exceeding customer expectations. Our dedicated team goes above and beyond to ensure:
- Competitive pricing: We offer competitive prices on all our products and services.
- Quality workmanship: Our experienced installers ensure a professional and meticulous installation.
- Client communication: We provide clear and consistent updates throughout the process.
- Guaranteed satisfaction: We stand behind our work and offer a comprehensive guarantee on all materials and labor.
Beyond Carpets and Flooring
Beyond providing top-quality flooring solutions, we also offer additional services to keep your property looking its best:
- Carpet cleaning: Thorough and efficient steam cleaning services for homes, hotels, pubs, hospitals, and offices.
Contact Us Today!
To discuss your flooring needs and discover the perfect solutions for your property, contact Dorset Contract Flooring today. We look forward to hearing from you and helping you achieve the desired look and feel for your home or business.
Presentation and Appearance
The reviews suggest that the presentation and appearance of Dorset Contract Flooring's shop is a mixed bag. While the front of the shop is well-maintained, the back alleyway where deliveries are received is filthy and has been left to deteriorate. This has even led to sightings of rats, causing concerns about the cleanliness and hygiene of the premises.
Services and Product Quality
Customers have praised the services and product quality of Dorset Contract Flooring. The sales staff are described as helpful, understanding, and polite, and the fitting service is deemed to be excellent. The company's rugs and flooring products are considered to be of good quality, with one customer even remarking that the carpet they purchased would never have been thought of without the company's advice.
Customer Service
However, some customers have raised concerns about the customer service provided by the company. One reviewer describes the company as "rude & unprofessional", and another claims that the owner and floor fitters are "rude & unprofessional". Additionally, some customers have reported being ripped off or overcharged for services.
Value for Money
While some customers have described the prices as being "honest" and "well worth the money", others have been left feeling ripped off or overcharged. The company's prices are considered to be too expensive by some, and the quality of the work does not always match the price paid.
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