Revive Your Property, Revive Your Pride
A Family-Run Business with Decades of Expertise
Harris Glass stands proudly as a family-run business with over four decades of experience in the glass and window industry. Our unwavering commitment to exceptional customer service, value-driven solutions, and quality craftsmanship has earned us the status of Wolverhampton's leading provider of window repair and replacement services.
A Comprehensive Service Portfolio
Our comprehensive portfolio encompasses all aspects of glass and window care, catering to both commercial and domestic clients. We offer:
Window Repair & Replacement
- Rapid response time for steamed, broken, or condensation issues.
- Quality replacement of UPVC, timber, and aluminium windows.
- Affordable solutions that prioritize both speed and value.
Glass Supply & Installation
- Diverse range of glass options, including replacement UPVC, timber & aluminium windows, doors, secondary glazing, stained & painted glass, sandblasted & etched glass, and noise & energy reducing toughened glass.
Specialist Services
- Bespoke glass cutting and fabrication.
- Professional installation and repair of balustrade glass infill panels.
- Repair and replacement of internal glass doors and screens.
- Custom-made mirrors and glass modifications.
Customer-Focused Approach
We understand the importance of transparency and open communication. Our experienced team will take the time to assess your needs, provide you with a clear and accurate quote, and answer any questions you have. We value your time and offer flexible scheduling options to accommodate your busy schedule.
Why Choose Harris Glass?
- Family values and local expertise
- Unwavering commitment to quality and customer satisfaction
- Responsive and timely service
- Competitive pricing and transparent quotes
- Wide range of services and expertise in bespoke glass solutions
Get a Free Quote Today!
Don't hesitate to contact us for all your glass and window needs. Call 01902 452 709 or email info@harrisglass.co.uk for a free quote and personalized consultation.
Summary of Customer Reviews
Harris Glass Ltd is a company that offers various glass products and services. Customers have shared their experiences and opinions on the company's service, staff, and products. Overall, the reviews are mixed, with some customers expressing satisfaction and others experiencing issues with the company's service and staff.
Customer Satisfaction
The majority of customers have expressed satisfaction with the service provided by Harris Glass Ltd. Many have complimented the staff on their helpfulness, professionalism, and friendly nature. Several customers have mentioned that the company has exceeded their expectations in terms of service and quality of products. For example, Nick Walton appreciated the quick service and affordable price for a replacement double-glazed unit. Similarly, Joe Wakefield praised the staff for being friendly and informative when purchasing safety glass.
Customer Issues
However, not all customers have had positive experiences with Harris Glass Ltd. A few have expressed dissatisfaction with the company's service, particularly with the staff and their professionalism. For instance, Ayesha Siddique had a negative experience with two staff members who were unprofessional and lazy. She also mentioned that they did not have protective gear and were not polite. Another customer, Irene Haynes, was disappointed with the company's failure to return her calls and follow up on her requests.
Improvement Areas
Based on the customer reviews, it appears that Harris Glass Ltd needs to improve in the following areas:
1. Staff Professionalism: Ensuring that all staff members are professional, polite, and respectful towards customers.
2. Communication: Improving communication with customers, including responding to calls and following up on requests.
3. Service Quality: Ensuring that the service provided is consistently of high quality and meets customer expectations.
Overall, while the majority of customers have had positive experiences with Harris Glass Ltd, there are areas where the company can improve to enhance customer satisfaction and maintain a positive reputation.
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