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Your clothes, our priority

A Family-Run Business with Decades of Experience

Samuels of Shropshire is a family-run dry cleaning and laundry business established on the values of quality, convenience, and excellent customer service. We have over 25 years of combined experience in the industry, utilizing state-of-the-art equipment and meticulous attention to detail to care for your precious garments and textiles.

Expert Services for Every Need

We offer a comprehensive range of services to meet all your cleaning needs, including:

Dry Cleaning

  • Everyday garments
  • Evening wear and bridal gowns
  • Suit covers
  • Curtains, throws, and blankets
  • Hand finishing as standard

Laundry

  • Single items to large service washes
  • Catering to hotels, restaurants, and sports clubs

Repairs & Alterations

  • Comprehensive repairs and alterations
  • Experienced on-site seamstress with diverse skills

Ironing Service

  • Convenient ironing of any item
  • Transparent pricing based on weight
  • Supply your own hangers or choose from ours for a small fee

Commercial Services

  • Specialized cleaning solutions for hotels, restaurants, sports clubs, garages, and farms
  • Free, no-obligation quotes available

Why Choose Samuels of Shropshire?

  • Experienced and skilled staff with years of experience in dry cleaning and garment care.
  • Quality craftsmanship and meticulous attention to detail.
  • Transparency and communication: We keep you updated on the progress of your items and provide clear pricing information.
  • Competitive prices and excellent value for money.
  • Friendly and helpful customer service.
Our mission is to provide our customers with a reliable and exceptional cleaning experience every time.
Reviews
Positive: Customers have praised the shop for their friendly staff, excellent service, generous support for the local Food Bank, and personal touch in their dealings. The shop has also been appreciated for their support of local businesses and their ability to provide high-quality work in a timely manner.
Negative: Richard Flanagan had a negative experience due to a missing item from his cleaned shirt, and the staff did not address the issue appropriately.

Customer Feedback on Samuels of Shropshire Ltd

General Impression

Samuels of Shropshire Ltd has received a mostly positive response from their customers, with the majority of the reviews being 5-star ratings. The customers have praised the shop for their friendly staff, excellent service, and generous support for the local Food Bank.

Positive Feedback

  • Friendly and Helpful Staff: Several customers, including Katie Foster, James Denny, and Suzy Peters, have praised the staff for their friendly and helpful nature.
  • Excellent Service and Quality: The customers, such as Alan Moss, Julie Hallet, and Sarah Waters, have appreciated the high-quality service provided by Samuels of Shropshire Ltd. They have also mentioned the quick turnaround times and the attention to detail in their work.
  • Generous Support for the Local Community: Katie Foster has highlighted the shop's generosity in being a collection point for the Food Bank.
  • Personal Touch and Support for Local Businesses: James Denny and Suzy Peters have mentioned the personal touch provided by the shop and their support for local businesses.

Negative Feedback

  • Missing Item: Richard Flanagan had a negative experience as a collar bar was missing from his shirt when he picked it up. The staff did not acknowledge the mistake or offer any apology or compensation.
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