Uncompromising service, affordable prices.
Who We Are
The Window Repair Guy is a small, friendly, family-run business based in Chesterfield. We specialize in delivering high-quality repairs, replacements, and installations for windows, doors, porches, and conservatories. With over 20 years of experience in the double-glazing industry, we offer reliable and trustworthy services you can count on.
Our Values
At The Window Repair Guy, we believe in:
- Transparency: We provide clear and concise information about our services and pricing.
- Honesty: We offer straightforward advice and recommendations, without pushing unnecessary repairs or replacements.
- Quality: We use only the highest quality materials and work to the highest standards.
- Customer Focus: We prioritize your needs and provide exceptional customer service throughout the process.
Our Services
We offer a comprehensive range of services, including:
Repairs
- Misted sealed units
- Faulty PVC door locks
- Window locks and hinges
- Draughty windows and doors
Replacements & Installations
- Windows
- Doors
- Porches
- Conservatories
- Flat roofs
- Tile effect roofs
Additional Services
- FREE call-outs for no-obligation quotes and advice
- Rough estimates over the phone (subject to final survey)
- 10-year insurance-backed guarantee on all products and workmanship
Our Commitment
We are dedicated to providing our customers with:
- Professionalism and courtesy
- Responsive communication
- Competitive pricing
- Reliable workmanship
- A commitment to environmental sustainability through the use of high-quality, energy-efficient products.
Get a Free Quote Today!
For a no-obligation quote and personalized recommendations, contact The Window Repair Guy today. We look forward to helping you achieve the comfort, security, and beauty you desire in your home.
Reviews Summary
Quality of Service
The reviews highlight a mixed bag of experiences with the window repair service. On the positive side, some customers praised the professionalism, politeness, and helpfulness of the team, led by Lee. They appreciated the quality of products used and the cleanliness of the workspace after completion. One customer even credited the team with transforming their conservatory, making it the most used room in the house.
Pricing and Job Size
On the negative side, two customers complained about the pricing and job size. One customer felt that the 54 call-out charge to fit a new handle to a double-glazed window was excessive. Another customer was disappointed that the job was deemed too small, and the repair could not be carried out.
Professional Advice
Interestingly, one customer praised the window repair guy for providing solid advice and information, even though they didn't end up using the service.
Overall Experience
While there are some negative comments, the majority of customers were extremely satisfied with the service, praising the team's professionalism, efficiency, and reliability.
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