At The Computer Technician, we pride ourselves on providing top-notch computer repair services to the residents and businesses of Retford and surrounding areas. As a CompTIA A+ Certified Professional, we have been serving the community since 2006, delivering high-quality, affordable computer repairs that meet the needs of both small businesses and home users.
Our ethos is built around providing exceptional customer care, and our fully-equipped workshop in Retford is testament to our commitment to quality workmanship. With years of experience in the computer repairs industry, we have established strong relationships with leading IT companies, enabling us to offer our customers the best deals on high-quality computers and laptops.
Our Services
We understand that computer issues can be frustrating, which is why we offer a comprehensive range of services designed to get you back up and running quickly and efficiently. From PC and laptop diagnosis to software and hardware repairs, virus removal, and replacement laptop screens, we have the expertise to tackle any problem.
Our services are designed to be flexible, with phone support available 6 days a week, Monday to Saturday, from 9am to 7pm. We also offer rush orders and remote repair services, making it easier for you to get the help you need, when you need it.
Sales
In addition to our repair services, we also offer a range of refurbished laptops and computers for sale. From business-grade laptops to desktops, our refurbished systems are thoroughly tested and serviced to ensure they meet our high standards. With a 6-month warranty included, you can have confidence in your purchase.
Whether you're looking to upgrade your existing computer or need a reliable system for work or homework, we have a range of options to suit your needs and budget. Our knowledgeable team is always happy to help you find the perfect solution, and with our commitment to customer care, you can trust that you're in good hands.
Overall Experience
The reviews of The Computer Technician are overwhelmingly positive, with customers praising Martin's expertise, communication, and customer service.
Expertise and Knowledge
Martin is described as knowledgeable, professional, and thorough in his work. He explains technical issues in simple terms, making customers feel at ease and informed throughout the repair process.
Communication and Customer Service
Martin's communication style is praised for being clear, concise, and friendly. He keeps customers updated on the progress of their repairs and offers helpful advice on how to avoid future issues.
Value for Money
Customers appreciate the competitive pricing and value for money offered by The Computer Technician. Martin's honesty and transparency about costs and repair options are particularly valued.
Personal Touch
Many reviewers comment on Martin's friendly and approachable personality, describing him as a "thoroughly decent chap" and a "lovely guy". This personal touch adds to the overall positive experience of dealing with The Computer Technician.
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