Store with confidence, store with Reynards
About Our Family Business
Kings Transport & Ningbo is a family-run removals company with over 45 years of experience in all aspects of removals and storage. We operate out of London, providing reliable and dependable removal services throughout the UK and internationally. Our team of experienced professionals are committed to making your move as smooth and stress-free as possible.
What Sets Us Apart?
At Kings Transport & Ningbo, we pride ourselves on:
- Personalised approach: We understand that every move is different, so we tailor our services to meet your specific needs and requirements.
- Attention to detail: Our team takes meticulous care of your belongings as if they were their own, ensuring their safe and secure transportation.
- Expertise in all aspects of removals: From packing and unpacking to transportation and storage, we offer a complete range of services to take the stress out of your move.
- Leading industry practices: We are committed to utilizing the latest technology and industry best practices to ensure a smooth and efficient moving experience.
Our Services
We offer a comprehensive range of services to cater to all your removal needs, including:
Home Removals
- Tailored service for moving house, including packing and unpacking assistance.
- Special care for fragile items.
Office Removals
- Professional relocation of office equipment and furniture.
- Minimizing disruption to your business operations.
Commercial Removals
- Flexible solutions for relocating your business to a new location.
- Expertise in handling sensitive IT equipment.
International Removals
- Over 20 years of experience in facilitating seamless relocations overseas.
- Comprehensive documentation and support through the entire process.
Storage & Warehousing
- Secure and accessible storage solutions for both domestic and commercial items.
- Flexible terms and competitive rates.
Experience, Expertise, and Client Focused Approach
With decades of experience and countless successful moves under our belt, we have built a strong reputation for excellence in the removals industry. We are committed to providing our clients with:
- Transparent and competitive pricing
- Clear and concise communication
- Responsive and personalized service
- Attention to detail and meticulous handling of your belongings
Customer Feedback on Kings Transport
Customer Feedback on Kings Transport
Introduction
Kings Transport is a removal company that has been reviewed by several customers on various aspects of their service. In this summary, we will look at the feedback provided by these customers and categorize them into positive and negative comments.
Positive Feedback
A few customers had a positive experience with Kings Transport. For instance, Gary Richards gave a 5-star rating and praised the service provided by Jayne in the office, Dan, and his crew. He mentioned that they were excellent, hardworking, and took great care of their possessions. Another customer, Baz Street, also gave a 5-star rating and complimented the professionalism and helpfulness of the staff, particularly Conner and Liam.
Furthermore, Matthew Southgate, who used Kings for pallets and large item distribution, was satisfied with the service. He mentioned that the items were treated with care and delivered on time. Finally, Alan Walsh, although giving a 3-star rating, mentioned that the staff was nice enough, but the yard was a mess.
Negative Feedback
However, there were several negative comments about Kings Transport. Jessica Muchenje gave a 1-star rating because they rejected her application as a newly qualified driver, claiming she had no experience. H. also gave a 1-star rating, expressing disgust at the behavior of one of the drivers who blocked the entrance to a busy garage and swore at someone who told him he was blocking the road.
Additionally, James Taylor gave a 1-star rating because the removal men were rough with the handling of their belongings, resulting in damage to various items and decorations in the new house. Chris L. also gave a 1-star rating, as more than half of their items came back damaged and dirty after four months in storage, and the company refused to speak to them and passed them off to the insurance company.
Moreover, Bulk Supermarket gave a 1-star rating, expressing disappointment with the unprofessional service and lies about booking a collection. Gerardo Alvarez Costas gave a 1-star rating, claiming that Kings Transport does not comply with the Occupational Risk Prevention Law and puts the lives of its workers in danger.
Dale Lees gave a 2-star rating, as the office staff ignored him, but the warehouse staff were good. Lancelot Sprat Esq gave a 2-star rating, stating that from a driver's perspective, there isn't much to like, but they do provide a decent service to their customers.
Summary
Overall, Kings Transport has received mixed feedback from its customers. While some have had positive experiences, others have had negative encounters, particularly regarding the professionalism and care of the staff, and the condition of items after storage. The company needs to address these issues to improve customer satisfaction.
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