Business Details
24 Years
experience
Trusted Home Builders in London | FENSA
FENSA has been a trusted authority in building regulation compliance for window and door replacements since 2002. As a government-authorised scheme, we ensure every installation meets rigorous standards while providing homeowners with legally required FENSA certificates. Our team conducts regular assessments of approved installers, from national brands to local businesses, maintaining industry excellence. With over 13 million certificates issued, we combine technical expertise with consumer protection through insurance-backed guarantees.Our mission extends beyond compliancewe professionalise the glazing sector while simplifying legal obligations for homeowners. Through our nationwide network of approved installers, we handle council registrations automatically, offering peace of mind. Backed by decades of experience and continuous industry development, FENSA remains the most recognised certification scheme in England and Wales, trusted by both consumers and professionals.
Services
Fensa Certificate Issuance
Building Regulation Compliance
Installer Assessment
Certificate Reordering
Complaint Resolution
Details
- Year established: 2002
Highlights and features
- You'll receive a government-authorised FENSA certificate with every installation
- We automatically register installations with local councils
- All work undergoes regular compliance assessments
- Guarantee insurance protects your investment
- Government-authorised scheme since 2002
What people say
Professional installers
Peace of mind
Energy efficient
Guarantee insured
Easy registration
Services
FENSA Certificate Issuance
Our certification process verifies window and door installations meet building regulations. Each certificate confirms energy efficiency, legal compliance, and council registration. Homeowners receive official documentation essential for property sales, while installers benefit from streamlined regulatory processes.
Installer Assessment
We conduct regular competency assessments of approved installers, ensuring ongoing compliance with technical standards. Our evaluation process includes on-site inspections and documentation reviews, maintaining industry excellence while protecting consumer interests through consistent quality control.
Complaint Resolution
Our dedicated team addresses compliance-related concerns with certified installations. We facilitate communication between homeowners and installers, offering technical expertise to resolve disputes while maintaining regulatory standards and consumer protection requirements.
Certificate Reordering
Lost certificates can be replaced through our secure system. Homeowners access official documentation needed for property transactions, ensuring continuous compliance proof while maintaining our rigorous verification processes for document authenticity.
Training Academy
Our training programs enhance installer expertise through industry-specific courses. From compliance basics to advanced technical skills, we deliver certification programs that maintain professional standards while supporting business growth for approved installers.
Questions
What is a FENSA certificate and why do I need one?
A FENSA certificate proves your window or door installation complies with building regulations, is energy efficient, and registered with local authorities. It's essential when selling your property.
How do I verify an approved installer?
Use our online directory to check installer credentials. Only FENSA-approved professionals can provide official certificates and ensure regulatory compliance for replacement windows and doors.
What happens if my installation fails inspection?
We'll work with your installer to address compliance issues. Our assessment process identifies necessary corrections while maintaining consumer protection through insurance-backed guarantees.
Can I get financing through FENSA?
Yes, FENSA Finance offers tailored solutions for home improvements. Our approved installers provide access to competitive financing options for window and door replacements.
What's covered under FENSA compliance?
We cover replacement windows, doors, roof windows, and roof lights in existing residential properties. New builds, extensions, and commercial properties require different compliance measures.
How do I file a complaint about an installation?
Contact us through our website to submit compliance-related concerns. We'll guide you through our dispute resolution process and help address issues with approved installers.
