To create exceptional events that leave a lasting impression
At By Word of Mouth, we are a luxury catering and event management company based in London, UK. For over three decades, we have been a leading name and pioneer in the events industry, delivering exceptional results through our dedication to innovation, style, and exceptional food. Our team of knowledgeable event planners, skilled chefs, and talented creatives, supported by our highly experienced operations department, work together to create memorable events that exceed our clients' expectations.
Our Values
At By Word of Mouth, we are committed to providing our clients with exceptional levels of service, creativity, and innovation. We believe in surrounding ourselves with partners and suppliers that share our ethos and work practices that minimize our impact on the world around us. We are also dedicated to giving back through our partnership with food surplus charity, City Harvest London. Our values are rooted in tradition, with a modern approach to events, ensuring that we deliver exceptional results while making a positive impact on our community.
Our Team
Our close-knit team is comprised of experienced professionals who have dedicated their careers to the events industry. Our Managing Director, Rick Perry, has over 30 years of experience in the industry, and our Executive Head Chef, Mark Connolly, has an impressive background in fine dining. Our Director of Marketing, Clare Thompson, has a keen eye for design and creativity, while our Head of Events, Daniel Steyn, has a wealth of knowledge in event production. Our team's combined expertise ensures that every event is tailor-made to our clients' unique needs.
Our Services
We offer a full range of services, from catering to event management. Our talented chefs craft exceptional food and drink, while our experienced event planners co-ordinate every detail to ensure seamless execution. Our waiting staff provide outstanding service, delivering charm and charisma to every event. Our services include:
- Food and Drink: Outstanding food and drink are at the heart of everything we do. Our talented chefs and menu designers bring knowledge, skill, and pride to their work.
- Event Management: Our experienced event planners are dedicated to organizing and co-ordinating every detail of your event, giving you just one point of contact for your entire event.
- Waiting Staff: Our friendly and professional waiting staff provide outstanding service, delivering charm and charisma to every event.
Testimonials
We are proud of the exceptional service we provide, and our clients have been kind enough to share their feedback with us. We view By Word of Mouth very much as a partner rather than a supplier - they have taken the time to get to know our requirements and I would honestly struggle to work with any other caterer now! - JC, Corporate Client.
Exceptional Service and Food
The reviews are overwhelmingly positive, with all authors awarding 5 stars. The caterers seem to excel in providing exceptional food, excellent service, and a pleasant atmosphere. Reviewers highlight the personal touch and attention to detail that sets By Word of Mouth apart from other catering services.
Cleanliness and Politeness
One reviewer, Mark Roberts, mentions that the premises are clean and tidy, and the staff are polite. This adds to the overall positive impression of the caterers.
Local and Innovative
Several reviewers emphasize the importance of By Word of Mouth being a local business that supports the community. Joanna Craddock specifically praises their ability to create bespoke events that meet corporate needs, while Steph Slade commends their passion and creative flair.
Highlights
- Anian Konhauser highlights the exceptional food and top-notch service.
- Kim Scott emphasizes the convenience and great service.
- Ermir Plotsi specifically mentions the delicious Greek food and the owner's friendly personality.
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