Business Details
Emergency
services
Expert HVAC Installation & Maintenance Services
MacWhirter Western is a leading provider of comprehensive heating, ventilation, and air conditioning (HVAC) solutions across the South West of England. Established in Torquay, we serve commercial, industrial, and residential clients in Exeter, Plymouth, Truro, and surrounding areas. With over 300 years of combined industry experience, our team of certified engineers delivers tailored HVAC systems, including commercial air-conditioning installations, heat pump solutions, and 24/7 emergency repair services. Affiliated with trade associations such as CMAS, Construction Line, and BESA, we ensure all work adheres to the highest standards of quality and compliance.Our engineers hold NVQ Level 2 refrigeration and air conditioning certifications, alongside F-Gas accreditation via REFCOM, enabling us to implement low-carbon heating technologies like ground-source heat pumps. We prioritise client satisfaction through clear communication, competitive pricing, and industry-leading warranties, including 7-10 year equipment guarantees. Our commitment to innovation and sustainability positions us as trusted specialists in energy-efficient climate control systems, serving sectors ranging from education and healthcare to retail and hospitality.
Services
Commercial Air-Conditioning Installation
Air-Conditioning Maintenance
Heat Pump Installations
HVAC Design
Emergency AC Repair
Ground Source Heat Pumps
Ventilation Systems
Energy-Efficient Climate Control
Highlights and features
- Over 300 years of combined industry experience in HVAC solutions
- 24/7 emergency AC repair and breakdown support
- F-Gas certified engineers with NVQ Level 2 qualifications
- Insurance-backed warranties for all installations
- Tailored maintenance plans for commercial and industrial properties
Associations and certifications
- CMAS
- Construction Line
- BESA
- REFCOM
- Daikin D1+ Approved Installers
What people say
Prompt reliable service
Highest standard
24 hours a day
Professional considerate manner
End result
Services
Commercial Air-Conditioning Installation
We design and install large-scale HVAC systems for offices, schools, and industrial sites. Our solutions enhance energy efficiency, reduce utility costs, and ensure optimal workplace comfort. Engineers conduct site surveys to tailor systems to your building's specifications, ensuring compliance with modern standards. Clients benefit from improved air quality, equipment longevity, and minimal operational disruption during installation.
Heat Pump Installations
Our ground and air source heat pump solutions provide sustainable heating for residential and commercial properties. Systems integrate with underfloor heating and radiators, reducing carbon footprints and energy bills. We offer full project management, from feasibility studies to MCS-certified installation, ensuring compliance with RHI and Boiler Upgrade Scheme incentives for long-term cost savings.
Air-Conditioning Maintenance
Preventive and emergency maintenance services ensure system reliability and compliance. Our F-Gas certified engineers perform leak detection, filter cleaning, and performance testing, offering 24/7 breakdown support. Tailored maintenance contracts reduce repair costs, extend equipment lifespan, and maintain optimal system efficiency for commercial and industrial clients.
HVAC Design Consultancy
Bespoke HVAC design services utilise CAD and BIM tools to create energy-efficient systems for new builds and retrofits. We collaborate with architects and M&E consultants to integrate climate control solutions into building designs, ensuring compliance with sustainability goals and operational requirements for commercial, industrial, and residential projects.
Emergency AC Repair
24/7 emergency repair services address urgent HVAC failures, minimising downtime for businesses and critical facilities. Our rapid-response team utilises advanced diagnostics to resolve refrigerant leaks, motor failures, and system malfunctions, ensuring swift restoration of comfort and compliance with minimal disruption to operations.
People
Ross Bellotti
Managing Director
Ross oversees strategic operations at MacWhirter Western, leveraging decades of HVAC expertise to ensure client satisfaction and project excellence across commercial and industrial sectors.
Michael H Brookes
Client Representative
Michael coordinates university HVAC projects, ensuring seamless implementation of maintenance and installation services while maintaining high standards of staff and client communication.
Piers Rogers
Purchasing Manager
Piers manages procurement and vendor relations, ensuring timely delivery of high-quality components for complex HVAC installations and emergency repair services.
Paul Fletcher
Civil Projects Engineer
Paul supervises engineering teams during HVAC installations in sensitive environments, ensuring minimal disruption and adherence to project timelines and technical specifications.
Questions
What HVAC services do you offer?
We provide commercial air-conditioning installation, heat pump solutions, HVAC design, emergency repairs, and preventive maintenance for residential, commercial, and industrial clients.
Do you offer 24/7 emergency HVAC repair?
Yes, our 24/7 breakdown support ensures rapid response to urgent HVAC failures, minimising downtime for critical operations and businesses.
Which areas do you cover?
We serve Exeter, Plymouth, Truro, Torquay, and the wider South West of England, delivering tailored HVAC solutions to local and regional clients.
Are your engineers certified?
All engineers hold NVQ Level 2 refrigeration qualifications and F-Gas certification, ensuring compliance with industry standards for HVAC installations and maintenance.
Do you provide maintenance contracts?
Yes, we offer bespoke preventive maintenance plans to ensure system reliability, compliance, and energy efficiency for commercial and industrial properties.
