Advance Tool Hire & Sales Ltd is a family-owned business based in Nottingham, providing high-quality tool hire, sales, and repairs to a diverse range of clients. Established with the goal of delivering exceptional customer service and comprehensive product knowledge, we have become a trusted partner for both professional tradespeople and DIY enthusiasts.
Our Expertise
With a vast selection of power tools, equipment, and consumables, we cater to the diverse needs of:
- Trade professionals: Electricians, plumbers, builders, carpenters, and more.
- Industrial manufacturers: We offer reliable equipment for production processes and maintenance work.
- DIY enthusiasts: From gardening equipment to power tools, we have everything you need to complete your home improvement projects.
Product & Service Offerings
From hand tools to heavy machinery, our offerings include:
- Power Tools & Equipment: A comprehensive range of drills, saws, grinders, polishers, compressors, and more.
- Consumable Items: A vast selection of nails, screws, adhesives, abrasives, and other consumables.
- Sales & Repairs: We sell and repair a wide array of tools, offering competitive pricing and expert repairs.
- Technical Support: Our team of experienced staff can provide guidance on product selection and troubleshoot technical issues.
Quality & Customer Service
We prioritize:
- Quality: Sourcing reliable equipment from established manufacturers and ensuring regular product testing.
- Safety: Implementing stringent safety protocols and offering comprehensive training materials.
- Customer Service: Providing responsive and personalized attention to every customer.
Join Us Today!
For reliable tool hire, competitive sales, and expert repairs in Nottingham, choose Advance Tool Hire & Sales Ltd. Contact us today and let our experienced team assist you in finding the perfect solutions for your project.
Overall Service Experience
The reviews for Advance Tool Hire are extremely mixed, with only a few customers having a positive experience. The company seems to have a poor reputation for dishonest business practices, substandard equipment, and unprofessional service. Several customers have reported issues with broken equipment, being overcharged, and poor communication from the company.
Problems with Equipment and Delivery
Several customers have reported issues with the equipment they hired from Advance Tool Hire. One customer had a stump grinder that broke down, while another had a digger that was sent in faulty condition. Some customers have also reported issues with delivery, with tools being delivered late or not at all.
Poor Communication and Customer Service
The company's customer service and communication have been criticized by several customers. One customer had to phone the company multiple times to try and resolve an issue, only to be met with excuses and no resolution. Another customer reported being charged for equipment that was not even available for use.
Occasional Positive Experiences
Despite the negative reviews, there are a few customers who have reported having a positive experience with Advance Tool Hire. One customer praised the company's friendly and helpful staff, while another reported no issues with the equipment they hired.
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