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Our Vision and Values
At Four Seasons Health Care Group, our core values of compassion, dignity, and respect underpin everything we do. We are dedicated to providing exceptional, personalized care that celebrates individuality and fosters a sense of belonging. We believe in partnering with our residents and their families to create a positive and fulfilling experience.
Who We Are
We are a team of passionate professionals with extensive experience in residential and nursing care. Our dedicated staff are committed to delivering exceptional care, tailored to each individual's unique needs and preferences. We take pride in creating a welcoming and comfortable environment where residents can feel safe, respected, and valued.
Our Services
We offer a comprehensive range of services to meet the diverse needs of our residents, including:
- Residential Care: Providing supportive care in a safe and nurturing environment for those requiring assistance with daily activities.
- Nursing Care: Delivering medical care, medication management, and assistance with mobility and personal care.
- Dementia Care: Specialized care and support tailored to managing the specific challenges associated with dementia.
- Palliative Care: Providing comfort and symptom management to those with life-limiting illnesses.
- Respite Care: Short-term stays for individuals requiring temporary assistance.
Creating Meaningful Moments
We believe in fostering a sense of community and encouraging residents to live fulfilling lives. We offer a variety of social and recreational activities to engage residents, including:
- Creative workshops and entertainment
- Regular outings and excursions
- Musical performances and cultural events
- Beauty and wellness programs
Caring for the Whole Person
We understand the importance of holistic care. Our services extend beyond physical care to include:
- Emotional and psychological support
- Spiritual guidance and companionship
- Nutritional guidance and dietary care
- Advanced technology integration for resident safety and engagement
Concerns about Food Quality and Care Standards
The reviews highlight several concerns about the quality of food and care standards at Clarence Court care home in Glasgow. Residents are allegedly served unappetizing and substandard meals, such as cheese and toast, roasts sandwiches with spoiled dessert, and even sardines. The reviewer suggests that the food served to residents is far from the luxurious meals advertised in brochures.
Moreover, the nurse-to-patient ratio is deemed inadequate, with one person attempting to care for approximately 40 patients in the evening, which may lead to a lack of attention and care. Additionally, the nurse's limited English proficiency is seen as a significant challenge in providing effective care.
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