Building your dream home, one plot at a time.
At BuildStore, we're passionate about helping individuals and families bring their dream homes to life. As the UK's leading self-build and custom build specialists, we offer a comprehensive range of products and services designed to guide you through every stage of your project, from finding the perfect plot to securing the right mortgage and insurance.
About Us
At BuildStore, we understand that building your own home can be a daunting task, which is why we're dedicated to providing expert guidance, inspiration, and support every step of the way. With years of experience in the self-build and custom build industry, our team of specialists has the knowledge and expertise to help you navigate the process with confidence.
Our Services
From researching a project to finding the perfect plot, bespoke self-build finance, project insurance, guidance, and inspiration - we have it all. With BuildStore, you can:
- Search for land and projects across the UK
- Access exclusive mortgages and funding solutions tailored to your needs
- Get practical advice, guidance, and inspiration for your homebuilding project
- Benefit from comprehensive insurance solutions for your build
- Register your interest in the Right to Build scheme
- Attend the UK's biggest and best homebuilding exhibitions and seminars
Our Expertise
At BuildStore, we're proud to have a team of experts who are passionate about self-build and custom build. Our specialist mortgage advisers have years of experience in the industry, and our exclusive panel of lenders consists of building societies that understand the needs of homebuilders. We also have a range of tools and resources available to help you calculate your build costs, stay on top of your project's finances, and ensure that you're adequately protected with the right insurance.
Poor Service and Delays
The reviews of Buildstore, a self-build mortgage provider, are overwhelmingly negative. The customers who shared their experiences expressed frustration and disappointment with the service they received.
Delays and Administrative Issues
A common theme among the reviews is the lengthy processing time for mortgage applications. One reviewer, Sarah Brandwood, reported that it took 11 months to secure a mortgage, while another reviewer, Dan Williams, experienced cumbersome administrative delays in stage release payments.
Lack of Communication and Complications
Reviewers also reported poor communication from Buildstore's representatives. Julie Kennedy described her allocated person as "worse than useless" and complained that they didn't read emails and asked for duplicate information. Similarly, Dan Williams mentioned that the delays and complications required him to seek finance from other sources.
Unreliable and Unrecommended
All three reviewers strongly advised against using Buildstore, citing their poor service, lack of communication, and unreliable nature. They warned others to avoid the company and its affiliated groups, such as Buildloan.
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