Business Details
17 Years
experience
Trusted Pallet Delivery Services in Rugby
Exact Logistics was founded in 2009 by Adam and Karen Shuter with a vision to revolutionise palletised distribution services across the UK. Our growth has been driven by a commitment to understanding and meeting the evolving needs of our clients, enabling them to strengthen customer relationships. As a family-run business with national reach, we combine the agility of a small enterprise with the professional standards of an industry leader. Our membership of Europe's premier pallet networks, investment in cutting-edge IT systems, and development of proprietary software solutions demonstrate our dedication to operational excellence.With in-house customs clearance capabilities and a proven track record in complex logistics projects, we provide comprehensive supply chain solutions tailored to individual client requirements. Our ISO-accredited quality management systems and consistent performance awards reflect our pursuit of perfection in every delivery. Through strategic partnerships and continuous process improvement, we maintain our position as a trusted logistics partner for businesses across multiple sectors.
Services
Pallet Delivery UK
European Freight Transport
Customs Clearance
Amazon Fulfilment Deliveries
Bespoke Logistics Solutions
Details
- Year established: 2009
Highlights and features
- 15+ years' experience in palletised freight distribution
- Member of Pall-Ex, Europe's leading pallet network
- In-house customs clearance specialists
- Real-time tracking through proprietary MoveSist system
- Award-winning quality and service standards
Associations and certifications
- ISO 9001:2015
- ISO 14001:2015
- ISO 45001:2018
What people say
Excellent service
Immaculate communication
100% success rate
Proactive communication
Reliable deliveries
Services
Pallet Delivery UK
Our UK pallet delivery service offers next-day distribution across mainland Britain through the Pall-Ex network. With economy options available nationwide and specialist Retail Plus service for home deliveries, we handle standard and Euro pallets of varying sizes. Our advanced tracking system provides real-time visibility of consignments, while our operations team proactively manages potential issues to maintain industry-leading on-time performance.
European Freight Transport
We provide comprehensive freight solutions between the UK and European destinations, handling shipments from single pallets to full loads. Our in-house customs experts ensure smooth cross-border movement with expedited clearance processes. Through strategic partnerships including Pall-Ex and Log Co.op, we maintain reliable transit times and capacity availability across continental Europe, supported by real-time tracking and documentation management.
Customs Clearance
Our specialist customs clearance team manages import and export documentation for UK-EU trade. Using a bespoke portal, we process clearances efficiently to minimise port delays. Services include commodity code classification, duty calculations, and preparation of required documentation. We provide guidance on post-Brexit regulatory requirements and maintain compliance with both HMRC and EU customs authorities.
Amazon Fulfilment Deliveries
We specialise in Amazon Fulfilment Centre deliveries across the UK and Europe. Our system integrates with Amazon's booking platform to ensure timely slot allocation and prevent late delivery penalties. We handle all documentation requirements and provide real-time proof of delivery through digital signatures and geolocation tracking, meeting Amazon's strict delivery standards for sellers.
Bespoke Logistics Solutions
We develop custom logistics solutions for complex supply chain requirements. Services include cross-docking, warehousing, reconfiguration, and time-critical deliveries. Our technology platform enables integration with client systems for seamless order management. We specialise in handling oversized freight and provide dedicated account management for high-volume clients across construction, manufacturing, and retail sectors.
People
Adam Shuter
Co-Founder
Co-founded Exact Logistics in 2009 with Karen Shuter. Brings extensive logistics industry experience and strategic leadership to the business operations.
Karen Shuter
Co-Founder
Co-founder with 16 years' involvement in growing the business. Retired in August 2023 after establishing Exact Logistics' reputation for exceptional service standards.
Questions
What are your delivery times across the UK?
Standard deliveries operate between 09:00-17:00 Monday-Friday. We offer timed deliveries from 10:00 or pre-booked slots, with Saturday morning options available.
Can you handle urgent same-day deliveries?
Yes, we provide same-day collection and delivery services. Please contact us directly for urgent requirements and pricing details.
Do you deliver to European countries outside Germany?
We deliver throughout Europe using our Pall-Ex network and trusted partners, covering France, Italy, Spain, Poland, Romania and all other EU countries.
What home delivery services do you offer?
Our Retail Plus service includes free delivery to domestic residences with tail-lift vehicles and advance contact with recipients to arrange convenient delivery times.
How does your customs clearance service work?
Our specialist team handles all import/export documentation through a bespoke portal, ensuring compliance and minimising border delays for UK-EU freight movements.
Can customers track their deliveries in real-time?
Yes, our MyNexus tracking system provides live updates with geolocation of delivery vehicles and automated email notifications for consignment status changes.
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